Hi All,
Started using Reliance after being fed up with Airtel Broadband :nono: for almost nine months now. Sadly, Reliance stopped working on 29th June & is down till date. There were some downtime for couple of days on early June as well.
When called up Customer Care, the worst you can talk to, pathetic responses which wont take you anywhere. I wonder how these guys are hired to do the job, were they being monitored at all? service team has no stringent timelines??
Managed to talk to a local guy who is refusing to give any technicians number & is saying "your issue will be solved today !" anyday you call him.
I read a post who said it didn't work for him for 75 days... that's way more PATIENCE which i don't have !
Anyone else from Chennai Alandur facing such issues? i need to know if its just happening for me. they are getting into my nerves if i call them, today i happen to talk to customer care & the guy on the other end says "I'm sorry for the inconvenience, Our system is slow. can you call after 10 minutes?"
One of those worst days :numbness: , sad you don't have a reliable service in our country, I wish only if BSNL comes up with such competitive plans as they are way expensive compared to competitors.
People who cant afford downtime are doomed here issed-off:
Started using Reliance after being fed up with Airtel Broadband :nono: for almost nine months now. Sadly, Reliance stopped working on 29th June & is down till date. There were some downtime for couple of days on early June as well.
When called up Customer Care, the worst you can talk to, pathetic responses which wont take you anywhere. I wonder how these guys are hired to do the job, were they being monitored at all? service team has no stringent timelines??
Managed to talk to a local guy who is refusing to give any technicians number & is saying "your issue will be solved today !" anyday you call him.
I read a post who said it didn't work for him for 75 days... that's way more PATIENCE which i don't have !
Anyone else from Chennai Alandur facing such issues? i need to know if its just happening for me. they are getting into my nerves if i call them, today i happen to talk to customer care & the guy on the other end says "I'm sorry for the inconvenience, Our system is slow. can you call after 10 minutes?"
One of those worst days :numbness: , sad you don't have a reliable service in our country, I wish only if BSNL comes up with such competitive plans as they are way expensive compared to competitors.
People who cant afford downtime are doomed here issed-off: