Reliance Jio Fiber 4k set top box issues

[Yjg]

Got installation done recently for Jio Gigafiber with 4k set top box



There are below issues I am facing and I am looking for inputs on each. My set top box version is JHS C200 V1 with Android 9.


1. Voice Search not working at all. Hardly it takes any voice input for any app.


2. Netflix is not pre installed. And still not given for any option to install. What if you have seperate plan of NF already running?


3. Bluetooth headsets are not getting connected with Settop box


4. Universal remote function is not working. My TV is getting turned on automatically when I turned on set top box. But its not getting off when I turn off Settop box?


Can you all pls check and confirm on above each.

 

[bobby_kes]

1. Voice Search not working at all. Hardly it takes any voice input for any app.



Removed cover??



2. Netflix is not pre installed. And still not given for any option to install. What if you have seperate plan of NF already running?

Still in final development. We will receive in this week. If still buggy next week.


3. Bluetooth headsets are not getting connected with Settop box


Due to some problem from last update it's not working properly. Expecting to fix in net update.

4. Universal remote function is not working. My TV is getting turned on automatically when I turned on set top box. But its not getting off when I turn off Settop box?

Don't know about this. Naturally we have to pair for that function. There's no seperate button for tv on/off. Let me check and update.

 

[Yjg]

Are you talking about removing remote plastic cover?

Yes obviously I have removed. But i guess Hellojio voice assistant is very buggy. Or my remote is having voice commands issue, may be faulty

 

[ap99]

Can you pls. Share your set top box Hardware and software version pls

My STB version is JHS D200 V2