Reliance Jio Fibre Broadband (FTTH) Problem: Unidentified Devices connecting to ONT device (Jio Fibre Router)

[mayank yadav]

How can it be possible that you don't have access to the router? Anyways a few tips to secure your network is to change your password and ensure that you are using WPA2
security protocol with AES encryption. You can find this in the router's wireless settings. Also ensure that you disable WPS key. Hiding your SSID will not really make a difference. But if you want to go a step further then setup mac-filtering.

 

[Zexen]

Dont broadcast SSID and limit the number devices connected the router by selecting the number of devices you have at home.

 

[varkey]

^ The second part doesn't necessarily help, it would just prevent his genuine devices from connecting if at all some other devices have connected already.

Perhaps it would be better to put a MAC address white list, so only devices with the white listed MAC address can connect.

 

[Smh]

if you try to login to router what error msg you get ? or you don't have login details ?

 

[Smh]

I googled and found these default login details for jio router Web UI

user: admin
pass: Jiocentrum

and if you cannot access your router , how jio customer care wanted you to block device and change password ? as mentioned in OP

 

[socrates]

I connect to my modem using http://192.168.29.1/ in my browser (Windows 7) Username is admin & Paswd is Jiocentrum (This mentioned in the small booklet given in the box)

 

---

[Deleted member 78885]

I am unable to disable the WPS button on my JioFiber router. I tried doing it through the MyJio app and also the web management page for JioFiber (https://192.168.29.1). Can someone please help me with this?