Reliance Jio Mobile completely down in Mumbai Circle

[socrates]

Agree wth ur 1st & 3rd sentence.

 

[socrates]

'Kar lo duniya muthi me'

 

[tatyasky]

Vo-Wifi is also not activating here. For 1 hr, I had zero signal bars. Now fake network is showing but calls not connecting.

 

[socrates]

jio fiber up & running now. But calls can't get thru & no sim data either. No signal for sim.

 

[tatyasky]

I never had Jio Fiber problem at my office. Just sim cards were not working.

 

[socrates]

With no signal now battery is draining v fast.

 

[socrates]

Got this as a notification in the app.

Dear Jio user,

Your service experience is our top priority.
Unfortunately, this morning, you and few other customers in Mumbai faced service disruption. Although our teams were able to resolve this network issue in a matter of hours, we understand that it wasn't a pleasant service experience for you, and we truly apologise for that.

As a goodwill gesture, we are extending
a 2-DAY COMPLIMENTARY UNLIMITED PLAN that will get applied to your number automatically tonight. The complimentary plan will become active post the expiry of your current active plan. We value you and your service experience on Jio.

With Love,

From Jio

 

[Lolita_Magnum]

"You and few other customers" - this is some joke?
"Goodwill gesture" - damn, they are doing some obligation lol, your customers aren't beggers, it should be a part of your SLA.

Regardless, it'd be nice if they actually disclose the reason why there was such a huge downtime.

I recieved the message too but in Hindi, but I don't see any (be happy we are even giving you) Unlimited Pack under my jio. I believe it will probably, be a 1GB/day pack.

 

[mikrotik]

You will get it. They had outage on JioFiber last year and they did the same thing. Their motive is paisa faiko tamasha dekho. The whole narrative changes.

 

[tatyasky]

Blocking websites and Warp+ is more priority than having network stability. I am porting out to Vi or Airtel because I am sick of this sites blocking nonsense. Vi also has sites blocked but on much lower scale than Jio.