Reliance Jio pushing JioAirFiber over JioFiber

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Deleted member 86271

Jio seems to have focusing more on jio Air fiber and redirecting all the links related to jiofiber to jioairfiber booking/plan pages. I would not recommend going with their jioairfiber poor service. anyone who are still able to book jiofiber?

i already canceled my jioairfiber in 3months and advance rental of about 5k is with Jio which they refused to refund. Jio support and service is very bad.

i am worry about that people are now booking jioairfiber and paying more rs700/month for this worst service assuming losing rs8400 in 1year of advance payment, while if we had some more broadband company, the price could have been lower like rs500 for 50mbps.

jio pushing jioairfiber too much. it is the worst service. please save your money and never book this service. you will regret about this each day.
 
After booking, you can ask for jiofiber instead of airfiber. If the fiber connection is available in your area, then they will give u a fiber connection. Obviously, they will tell you all the benefits of airfiber to make u purchase that one but if u insist on wanting fiber connection then they will give u after checking the feasibility at your location. This was what happened to my friend. He insisted on wanting only the fiber connection and after few days they provided him with one.
 
oh, but most of the people have no idea about this. i am not buying any jio service for now. it is strange that they have mixed everything.
 
Yeah. Most of the people don't even know/don't care about it. Jio is taking advantage of this as providing airfiber connection is a lot easier and cheaper. It's us who knows about these things will have to suffer at the end of the day. Better to go with local providers or other broadband services. Some are even better than jiofiber. So, I think imo going through all of this is not worth it.
 
This Air fiber is a scam. 100 mbps in Jio fiber is 699 with 3300 gb data monthly. Air fiber is 899 with 1000 gb data. I was told by the jio staff that unlimited data will be provided, but later found that I was cheated. I asked for Jio fiber, which they told was unavailable.

I have been provided 66 gb data for first 2 days, which exhausted in the first day itself. So the 2nd day after the installation, I am having no internet. I called the customer care & told them to disconnect my connection immediately & I am going to break all the equipments provided by them.
 
@Aryanraj The main reason Jio is pushing Air Fiber is because of their significant investment in 5G. To recover their costs and generate profit, they are leveraging Air Fiber. Air Fiber works on towers that are already equipped with 5G, and without 5G, they wouldn't be able to provide Air Fiber services. Currently, Jio hasn't fully rolled out their actual 5G plans yet and is still offering free 5G to users with plans that include 2GB of data per day. So, Air Fiber is their primary option to generate revenue under the 'Air Fiber' name. The lowest price for Air Fiber is ₹706, while regular fiber plans start at ₹470.
 
they basically scamming and doing fraud with real users who actually wished to use their services. i wish jio get bankrupt and shut down. they scammed lakh of jio airfiber users with their poor service and illegal no refund policy.
 
I have a feeling they’re deliberately creating issues in JioFiber to push AirFiber. Yesterday my JioFiber stopped working. I raised a service request. The first thing service engineer does is start convincing me to shift to AirFiber as it doesn’t have wire breaking issues. JioFiber wires are underground in my area so it’s not an issue anyway. So I tell him I don’t want that shit. Next thing he does is instantly fix the issue, the cable was unplugged in FAT box, he says they were fixing something yesterday and mistakenly didn’t plug it in properly.

This is the second shady incident. First one was when I booked JioFiber.

So the Jio guy comes to my home and says Fiber is not available at my location as he can see in his app. I tell him I had JioFiber couple of years ago, I know the location of FAT box, which is <50m away, and on top of all that, jio fiber cable is already installed in my home from my previous JioFiber connection. That cable still had proper signal (-21 or so). All they had to do was plug in the router. But he says it’s not available in my area and I should instead go for ‘the superior’ AirFiber. After some time I was getting tired, I was getting JioFiber as my backup connection anyway, primary one being Airtel Xstream fiber. I told him to get the fuck out of my house I don’t want any Jio service. Next thing he does, he tells me he will check his app one more time maybe this time it will show in his app lmao. He says let’s go to the terrace sometimes signals don’t come on GF. (what fiber signals was he looking for is beyond me, it was a gimmick obviously). I take him to the terrace, he ‘can see’ JioFiber connectivity in his app, does KYC and it’s done. 1 hour later installation team comes with their ladders and cable, but end up plugging the already installed cable in router and its done. I get JioFiber finally.

Jio reps are fooling customers at every chance they get.
 
Not just Jio. Now Airtel also aggressively started pushing Airfiber instead of Optical Fiber even when Both available in the same area.
 
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