Reverse DNS on Airtel static IP.

[xyberneo]

Hey Folks,

I want to add a Reverse DNS ptr record for a static ip taken for my office internet plan, does airtel offer this, since this is needed for email server of cPanel.

Regards

 

[MrGordon]

Best option is to contact Airtel, it will most likely be supported only for enterprise plans.

 

[albonycal]

Yeah I have asked, they don't even know what a PTR is. They won't support it for their residential plans

 

[pothi]

For residential plans, that's not unusual to deny such requests, even if they know about PTR. For office internet plan and on enterprise plans too, I guess Airtel wouldn't budge. PTR is traditionally available (to configure) on a web host. Since, office internet offers only internet and not hosting, I don't think Airtel would fulfill a PTR request.

Anyway, Airtel offers hosting infrastructure too. Ref: Airtel Cloud Solutions - Experience Better Cloud-based Services . Specifically, Airtel seems to have a tie-up with Vultr (or vice versa) for its hosting business. I have used Vultr in the past. Vultr offers PTR configuration. Ref: Airtel Vultr and https://www.vultr.com/docs/how-to-create-reverse-dns-or-ptr-records-in-the-vultr-control-panel/

 

[albonycal]

Yeah but that is a completely different service. I don't think they will doing anything for PTR here