Review of TriplePlay Broadband

[KuuNL]

Looks like a great plan. Triple play provides decent service. However, don't understand the reason behind ISP's not updating tariff plans on their websites.

Home | Internet, Telephone and HD Cable Provider, Gurgaon

It may look like a good plan at first like it did to me. However, after a while I experienced issues with every aspect of their service. The Wi-Fi shut down without any provocation frequently. There were constant issues with packet loss and fluctuations with speed. Especially for a gamer, it is impossible to use, Save yourself and don't acquire their services

 

[ijsa]

Although experience can vary from user to user....... but Wifi shutdown...... How is it even related to ISP service.....

 

[KuuNL]

Because the WiFi will stop working, even when there is no power cut or outage and without any provocation, I think its related

 

[ijsa]

Wifi not working is not ISP issue...... Whether the router is your own or given by LCO.... it is equipment fault and you have to take care of it......

 

[captain_ahab]

Hey @webie can you give me the data centre guy's contact. I'm facing a lot of packet loss during night time and it gets very difficult to use Hotstar or other streaming sites for that matter. This problem is strictly constrained to night time 8:30-11:30 PM and sometimes in afternoon 2:00-4:30

If the static ip with reliance for ₹200-300 extra resolves my issue then I'll gladly take that

 

[Sushubh]

he is suspended on the forum so might not get your message.

 

[ijsa]

Details given by @webie to me long ago

the no is 9643314206 9971202232 (rahul, datacenter) or jaspreet 9253131531 (customer service direct in head office)

You might get static ip, without any charges. pressurise your LCO, if you are a long term customer.

 

[captain_ahab]

@ijsa What do you mean by LCO?

Btw I'm a long term customer. Since May 2017

 

[ijsa]

LCO : Local Cable Operator.... through whom you have your connection...

 

[captain_ahab]

@ijsa Thank you so much for providing me their contact. Thing is I have been doing this uphill battle to get this connection work for me somehow for the past three days

The datacenter guy was helpful and the issue has not been resolved more or less. Can you help me with pingplotter results that I have recorded while this issue was happening?