Self care registration - Add Account - Do not have valid mobile number

  • Thread starter Thread starter ginzon
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Location
India
ISP
BSNL
Hello.. I'm a new user and I'm facing issue registering my FTTH account to selfcare portal login that I created..
I keep getting error, We do not have a valid mobile number..

I checked with BSNL office and also call center, both said that it's registered with my mobile number..
Someone assist me, on how to go about with this issue.. It's quite annoying, called 1500 5th time and it's the same response.. "Try next day it will work.."

Like really, some magic? I do understand systems are down some day but every day? Also if systems are having issue, do you give customer message to update phone number? What logic is that...

Someone help plz..

P.S. still struggling to change the default password to my FTTH pppoe too but let's keep that for different time..
 

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it has been 2 month of getting the connection but still iam getting this error of nu such customer is registered with us even complained on twiiter but still problem persist
 
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