recently i got this spectranet connection. They did underground fiber optic cabling and started the service called spectranet FOX in my area. the plan is 12 to 16 mbps for 6 months. looking at the speeds they will provide, i got my airtel BB service discontinued.
I AM HIGHLY DISSATISFIED WITH THE CONNECTION.
1) promised speeds 12-16 mbps ,you never get the promised speeds throughout the day. even right now i am getting just 3-5 mbps.
why do ISPs do this? come on! if you dont want to give constant speeds then why the hell do you have to make false promises?
when they visit your home for a demonstration, such good marketing skills, overselling their product, promising this and that.
but when it comes to the connection, its very poor.
2) its a daily glitch in the connection. from timings 9 pm to 12 pm i always get very low speeds like 1 mbps and very high pings touching 200 ms. i've got to play online games , but with such a pathetic ping im not able to play the games properly. and this is very irritating!
and this happens everyday
3) when i had the airtel connection i used to watch alot of youtube, surf internet and the data limit was 8 gb. with these activities not even half of my data limit was used, and around 4-5 gb was left unused per month.seldom, i used to download movies because once the data limit was reached, then speed degraded to 256kpbs(reason to change spectranet ISP). using this connection, in last 1 week the 5 gb of data usage has been shown in my spectranet account(5gb data volume used)
i myself have downloaded around 700mb of data THAT'S IT! i can accept even if i had watched 1080p HD videos on youtube, i could accept that i could've consumed data but still cant find what has used 5gb. if it could've been a theft over wi-fi, but whenever i am at home i connect through LAN cable and switch of the wifi service and whenever im not at home i switch off the router. then how come 5 gb of data has been consumed?! and i cant buy this fact that ONLY net surfing at watching videos on youtube would've consumed so much of data. i really find that spectranet is a cheat on this part.
if someone using the same net plans from spectranet and facing the same issues please reply and put forward some solutions to my problem, so as how to get the promised service from my ISP.
I AM HIGHLY DISSATISFIED WITH THE CONNECTION.
1) promised speeds 12-16 mbps ,you never get the promised speeds throughout the day. even right now i am getting just 3-5 mbps.
why do ISPs do this? come on! if you dont want to give constant speeds then why the hell do you have to make false promises?
when they visit your home for a demonstration, such good marketing skills, overselling their product, promising this and that.
but when it comes to the connection, its very poor.
2) its a daily glitch in the connection. from timings 9 pm to 12 pm i always get very low speeds like 1 mbps and very high pings touching 200 ms. i've got to play online games , but with such a pathetic ping im not able to play the games properly. and this is very irritating!
and this happens everyday
3) when i had the airtel connection i used to watch alot of youtube, surf internet and the data limit was 8 gb. with these activities not even half of my data limit was used, and around 4-5 gb was left unused per month.seldom, i used to download movies because once the data limit was reached, then speed degraded to 256kpbs(reason to change spectranet ISP). using this connection, in last 1 week the 5 gb of data usage has been shown in my spectranet account(5gb data volume used)
i myself have downloaded around 700mb of data THAT'S IT! i can accept even if i had watched 1080p HD videos on youtube, i could accept that i could've consumed data but still cant find what has used 5gb. if it could've been a theft over wi-fi, but whenever i am at home i connect through LAN cable and switch of the wifi service and whenever im not at home i switch off the router. then how come 5 gb of data has been consumed?! and i cant buy this fact that ONLY net surfing at watching videos on youtube would've consumed so much of data. i really find that spectranet is a cheat on this part.
if someone using the same net plans from spectranet and facing the same issues please reply and put forward some solutions to my problem, so as how to get the promised service from my ISP.
