Sports Active

the conversation between CC and user padhke mazaa agaya... hahaha :hysterical:

yeah, it's quite funny the way handle support... I wouldn't have posted this conversation had it been a one time incident. This is the way, they deal with customers, most of the time. :wall:
 
WELL FRIENDS FIRST OF ALL HAPPY DIWALI
just back from a ban for using cap

as far as active is concerned it really stings

no highligths
no camera angle
no virutal eye

and where is active sports for new zealand vs south africa & australia and sri lanka . Tata Sky ko tata . i hope noone should buy this pac kage
 
Neo Sports Cheated us. Worst broadcaster i ve ever come across.

I totally agree.

WELL FRIENDS FIRST OF ALL HAPPY DIWALI
just back from a ban for using cap

as far as active is concerned it really stings

no highligths
no camera angle
no virutal eye

and where is active sports for new zealand vs south africa & australia and sri lanka . Tata Sky ko tata . i hope noone should buy this pac kage

Their are highlights...
 
WELL FRIENDS FIRST OF ALL HAPPY DIWALI
just back from a ban for using cap

as far as active is concerned it really stings

no highligths
no camera angle
no virutal eye

and where is active sports for new zealand vs south africa & australia and sri lanka . Tata Sky ko tata . i hope noone should buy this pac kage
The onus is on the broadcaster to provide the active content.
Sports gold pack includes only the neo channels.

I called customercare today on this.... I'll convey the relevant conversation.

me : I'm not able to see highlights on tatasky active sports
support : You'll be able to view highlights only once the match is over.
me : I have been using tatasky for 1 year and I know this is a problem with
the transmission. It's not suppossed to work this way.
support : Let me consult with my senior.

After 2 minutes...........

support : My senior says highlights will work in active sports only after the match is over....

I was about to tear my hairs then... I argued with him for 5 minutes and at last he was convinced that this was the way active sports is supposed to work.

He again asked me to wait... I waited for about 7 minutes.

Support : I got information that this is a problem with the broadcaster - neosports.
me : I'm paying Rs. 150/- per year extra just to get Active Sports along with my South Jumbo. If it was just to see neosports, I would never have taken this. So, whom should I complain to.
Support : I understand. We are the people responsible for that. We'll sort this out.
me : What's the ETA.
Support : There's no ETA, sir.
me : Please cancel my Sports Gold Package.
Support : Sorry Sir, I'll forward your complaint to the required department. It should be sorted out in 30 minutes.
me : ok, who am I talking to?
Support : Praveen

Now, what kind of support is this?!!!!!
The people doesn't know how their systems are suppossed to work, they can't even try out whether it is working from their end.
And they simply tried to close my call without giving me an ETA.
1 hour has passed and still there is no highlights. :mad:
It was clear that sports gold pack meant only neo channels.
 


actve highlights video is not assinend sports gold pack . Till actve highlights video is assinend in southjumo & super saver pack.this technical proplem. if asinend with sports gold pack , proplam will be solved
 
this is what is called professionalism@asdfgfNeo Sports is very good and we are happy with their coverage till now. They are not here for charity. If you don't like don't subscribe to it as no one forced you to subscribe. All in all it rocks. It is much better than ESPN and Zee Sports.
 
this is what is called professionalism

@asdfgf

Neo Sports is very good and we are happy with their coverage till now. They are not here for charity. If you don't like don't subscribe to it as no one forced you to subscribe.

All in all it rocks. It is much better than ESPN and Zee Sports.

:rofl::rofl:

i think u work for neo sports thats why u r saying neo is better than espn . lol
 
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