Standard Chartered India has replaced password with OTP for credit card payments online

[Sushubh]

only last two attempts. i paid around 14-15 times. i guess i just need to make sure i am doing it past midnight

 

[genie]

They should give an option to generate a temp code by SMSing the bank. Vijaya Bank has provided this for the debit card.

OTP not received / Delay in getting OTP In case the cardholder finds no OTP SMS received in his mobilephone, the cardholder has the option to generate an SMS the followingmessage to any one of the following number 5676798 /919212738927VJYB

 

[Sushubh]

I guess it is better than forcing the user to change their password every 15 days.

 

[moindear]

Having issues with it. First transaction went fine, for the other transaction did not get OTP. Resend button didnt work.
It worked later and thankfully the transaction did not timeout.
Does anyone have any email address to rant? I already messaged them on fb

 

[Sushubh]

FB is good. I got priority support through that route.

 

[moindear]

The next transaction is not going through, same site as before. Had to use another card.
That is why I end up using so many credit cards
Will wait for their response in fb

 

[Sushubh]

So. First transaction was successful.
One thing though.
Are these companies stupid?
Why is OTP field a password field?
Why cannot I see the numbers I am typing?
It's not like the number is a secret and can be misused?

 

[aviral sangal]

Well most of the bank do it. They mask the OTP that you enter.
But still this is better than what SBI used to have. for any net-banking transactions SBI used to have OTP which you could only enter with the onscreen keypad that they displayed using clicks.

 

[moindear]

Would love a service like paypal/wallet where in I just enter my password for transactions on any card, I guess its not possible in India

 

[Sushubh]

Google Wallet transactions does not require any code. PayPal also does not ask for a code from what I understand.PayZippy Wallet type services are likely to get cash retention facility soon so you can add fund once and use it for multiple transactions.Of course, PayZippy is not growing as fast as I would like it to!