Status - PPP Down Internet LED does not Glow

[Torry]

Hi Friends,I have a WA3002G4 Modem.My Intenet connection has stoped working from past 10days, after several complaints I managed to get the BSNL guy to have a check at this he now suggest its an Modem problem and I would have to buy a new Modem.I suspect it not the modem problem and it could be something with the server or Port.Folks Please suggest How can I troubleshoot this.In modem consol -> WAN -> Status is PPP downand on Modem Internet LED does not glow. DSL LED glows and also I able to connect to Modem consol thru WiFiMany Thanks

 

[essbebe]

BHARAT SANCHAR NIGAM LIMITED
TRY "always On" PPPoE mode
If "Dialer" mode worked earlier retain it.
Try Lanconnection first.
Then WIFI
Post ipconfig /all data
Copy/paste data here ( NO edit )
Procedure:
Start RUN type cmd OK
New window opens
type ipconfig /all

Hope you know the correct connection/s with Adsl splitter.

 

[Torry]

Finaly got it resolved with 3 weeks of struggle with BSNL Folks....It was an server issue, They changed the server and boom it works now...

 

[essbebe]

Finaly got it resolved with 3 weeks of struggle with BSNL Folks....
It was an server issue, They changed the server and boom it works now...
Please copy/paste this data here
( No edit )
Procedure :
Start RUN TYPE cmd OK
New window opens
type ipconfig /all
(Note space after ipconfig )
presume they have changed the DNS
server.
Normally Opendns 208.67.222.222
and 208.67.220.220 suggested.
Feedback please.

Modem/router purchased from BSNL is replaced within a year.
If on rent any time !