Suggestions To Improve Tata Sky Service

[maahkaal]

Meaculpa is spot on. Dish TV's customer care was almost non existent before the launch of Tata Sky and i believe it is still a lot inferior to that of tata's. A thing which dish tv people are well aware of. Their only selling point is the number of channels which does have a fair mix of foreign channels. If tatasky started offering similar number of channels with some variety , dish tv's new subscriber base will start falling rapidly.

What baffles me is this ;
Tata Sky, according to experts, can only add up to 30 new channels and there are no plans to enhance its transponder capacity soon.
This surely has to be a joke. With so many new channels set for launch by the year end , tatasky just cannot afford to sit and watch. They have to add channels even if it means compromising on the quality a little bit.

As if Theirry Henry's transfer to barcelona was not depressing enough for me , comes this news. May i also add that a couple of days back i met my cablewallah who has incidently started offering a STB for 2000 Rs and it has a channel capacity of 300. He also said that i can check the quality of the service before paying any money. :frown:

 

[Sushubh]

damn and i just had to buy the zee thing myself

 

[mallikhar]

Hi maahkaal,I think Tata Sky won't add new channels till upto they know some people drop. U are saying that so many channels will add by year end. year-end means, we have to wait for 5 months.

 

[maahkaal]

Not sure about others but i noticed a strange thing in Tata Sky service. When there is heavy rain , the signal is lost but the interesting thing is that it happens only for a couple of minutes (i.e during the start of the heavy downpour ) and then the signal comes back. Surprisingly the signal is not affected after that even if it is still raining heavily.

 

[ajuravi007]

Not sure about others but i noticed a strange thing in Tata Sky service. When there is heavy rain , the signal is lost but the interesting thing is that it happens only for a couple of minutes (i.e during the start of the heavy downpour ) and then the signal comes back. Surprisingly the signal is not affected after that even if it is still raining heavily.

I am from chennai you are absolutely right. For me too, I lost signals for 2 - 4 times for the last 10 months due to rain. But it is affected only for 1 to 3 mins but once the signal comes back, there is no interupption of service after that even though if it rains heavily the service remains constant.

 

[amish]

yes this was written earlier too and i think happens in in UK.. when it rains signal goes down but then once it comes it doesnt go down

 

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[meaculpa]

Not sure about others but i noticed a strange thing in Tata Sky service. When there is heavy rain , the signal is lost but the interesting thing is that it happens only for a couple of minutes (i.e during the start of the heavy downpour ) and then the signal comes back. Surprisingly the signal is not affected after that even if it is still raining heavily.


I believe if your signal strength is high, it will survive the rain. Mine too, has only gone for a few minutes during heavy rains.

 

[maahkaal]

I believe if your signal strength is high, it will survive the rain. Mine too, has only gone for a few minutes during heavy rains.
That's not the case. Even i was of the same opinion before. My signal strength never goes beyond 50 and fluctuates between 40 and 50. I was a bit worried about it at the time of installation but the Tata Sky engineer told me that it is signal quality ( mine is 80 ) which is the most important thing. And it must be true as i have not had any problems until now except the signal interference at the start of a heavy downpour.

This thing had been discussed earlier too and i was hoping that some person with sound knowledge of electronics and telecommunication would be able to explain this thing as i haven't had much success with google.

 

[Crazysah]

Mine always survives the rain!

 

[amish]

well we all know that TATA has blessed u!