Today, life without a consistent internet connection is frustrating, I am sure all would agree.
I moved from Delhi to Pune (from Nextra to Spectranet). My Sales experience with Spectranet was awesome, even the implementation was beyond my expectation. SOme Engineer named Suresh did the configurations, while i was busy addressing the packers and movers. Couldn't have expected more.
The Service was great for the first 3 months and then i committed for 6 months, thinking about the Sales, Implementation and first 3 months experience.
Unfortunately from 2nd March the Connectivity is intermittent (and not workable at all) and impacting my business, as we work from home. It worked for a couple of days over the weekend and now the issue is back again, from yesterday. I have been contacting the Service Desk / Call Center and i have been getting commitments, but not a closure.
All i need is a consistent Internet connectivity and I am hopeful that Spectranet looks into this issue ASAP and resolves it once and for all.
I moved from Delhi to Pune (from Nextra to Spectranet). My Sales experience with Spectranet was awesome, even the implementation was beyond my expectation. SOme Engineer named Suresh did the configurations, while i was busy addressing the packers and movers. Couldn't have expected more.
The Service was great for the first 3 months and then i committed for 6 months, thinking about the Sales, Implementation and first 3 months experience.
Unfortunately from 2nd March the Connectivity is intermittent (and not workable at all) and impacting my business, as we work from home. It worked for a couple of days over the weekend and now the issue is back again, from yesterday. I have been contacting the Service Desk / Call Center and i have been getting commitments, but not a closure.
All i need is a consistent Internet connectivity and I am hopeful that Spectranet looks into this issue ASAP and resolves it once and for all.