Tata Docomo 2G/3G connection Problem

[TATADOCOMO]

This is how the connection in docomo works, customer care confirmed that the data will disconnect every 40 mins and to wait for 10 - 15 mins to get the connection back, they also advised to restart the mobile for immediate data connection (ROFL) and said they cannot take further complaints in this issue as there data connection are meant to work this way. Ridiculous.... Waiting to port out now.

Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.

 

[Ambadas V H]

I am having the same 2g issue with Tata Docomo's postpaid connection which was activated on 27-12-2013. The 2g keeps disconnecting again and again, even though all the APN settings are correct. I've lodged a complaint regarding the same (Ref. no. 394821977). if its not resolved within a week. Probably have to switch over to other network.
PS: after checking this blog i am guessing that TATA DOCOMO isn't giving it a serious thought to 2g problem and the solution isn't expected any time soon.

 

[TATADOCOMO]

I am having the same 2g issue with Tata Docomo's postpaid connection which was activated on 27-12-2013. The 2g keeps disconnecting again and again, even though all the APN settings are correct. I've lodged a complaint regarding the same (Ref. no. 394821977). if its not resolved within a week. Probably have to switch over to other network.
PS: after checking this blog i am guessing that TATA DOCOMO isn't giving it a serious thought to 2g problem and the solution isn't expected any time soon.

Dear Mr.Ambadas,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.

 

[Ambadas V H]

Dear Mr.Ambadas,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.

Sorry, i am not giving my details in public. I think the Complaint Ref no.which I've already provided above, itself is enough to go through all the details.

 

[Weir]

Sorry, i am not giving my details in public. I think the Complaint Ref no.which I've already provided above, itself is enough to go through all the details.

SPOT ON BRO

 

[hitech0101]

Tata docomo is worst for internet my friend was using 3g barely he got 3g data always it would switch to 2g and then work for only 30-40 mins after that despite interactions with CC their response was to refesh,restart and try the same 10-15 times I have had same issues with my 2g plan barely you manage to get your device connected to the internet. My friend is using an idea sim for internet and it has been very staisfactory. I have stopped using internet on mobile completely thanks to docomo.


@TATADOCOMO this is my experience do not respond to this post please.

 

[TATADOCOMO]

Sorry, i am not giving my details in public. I think the Complaint Ref no.which I've already provided above, itself is enough to go through all the details.

Dear Mr.Ambadas,
In order to assist you better we need your 10 digit Tata Docomo number and alternate contact number, So please mail us your details at
social@tatadocomomarketing.com.
Thanks and Regards
Customer Care
Tata DOCOMO.

 

[Ankit Thakur]

My number : 9031400226, Email : ankiiit05@gmail.com.
I have the same connection issue.
Connection appears for a while and then disappears for the whole day.
Please help!
Thank you.