Hi guys i got
tata photon plus which give me download speed of 5kbps anyone know how do i increase the speed,cause when ever i call them they start telling that its your area problem or try to change the settings but nothing happen.
Any one know how do i increase my speed?
Dear Mr. Mahesh,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us the Tata Photon Plus connection details, along with screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.
Further, we request you to test your device speed from the below sites.
speedtest.com: The Leading Speed Test Site on the Net,
TestMySpeed.com modem speed tests. Test internet connection speed. Bandwidth speed test Cable DSL.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at
[email protected] or you can call us on 040-66570232.
Thanks and Regards,
Customer care
Tata Docomo.
----------
I got same issue with them.
And I tried in Mumbai, Navi Mumbai, Pune and Delhi. Same issue everywhere. Planning to move to Reliance or maybe BSNl.
Dear Mr. Viplav,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We request you to kindly provide us the Tata Photon Plus connection details, along with screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.
Further, we request you to test your device speed from the below sites.
speedtest.com: The Leading Speed Test Site on the Net,
TestMySpeed.com modem speed tests. Test internet connection speed. Bandwidth speed test Cable DSL.
We assure you that we are committed to resolving the issue to your satisfaction.
For any further assistance please mail us at
[email protected] or you can call us on 040-66570232.
Thanks and Regards,
Customer care
Tata Docomo.