Ten Action: Will we miss the Champions League?

@^^ I agree with you friend. But its not possible for everyone to change the DTH. Yes its high time TS should add TEN Action. and we r hoping cuz Zee and TS relations are improving these days. All zee channels are now in base packs.. and lots other things happening.Lets hope for the best.(As im not desperate football fan, it doesnt matter for me if TEN Action is der or not)
 
Hi,

If u want need a real solution then get rid off Tata Sky and switch to some other DTH provider that provides all the channels that you need. I know there are costs associated with that and it may not be feasible for everyone, but that is probably the only realistic solution that we have. One positive thing is that cost associated with setting up new DTH have gone done quite drastically.You can get a new connect @ 999.00 INR approx.Gone are those days when we had to spend around 3000 INR to get a new connection. Steps like these would probably compel them to think from customers point of view

I was a Tatasky customer for almost 2 years until I switched to Airtel DTH.

Believe me when I say that Tatasky's inability to provide me "Zee Sports/Ten Action" was the sole reason for the switch. And I am not the only one who switched sides.There are thousands other customers like me who have done the same for the same reason.

I had spoken to all possible person in Tatasky and they kept on telling me the same story. The bottom line is that they are only concerned about their profit margin and factors such as customer satisfaction and loyalty does not matter to them at all. But, what they are not understanding the fact that these things are going to hit them back soon and it is going to hit them hard.

Otherwise 2 years is pretty long time to learn from your mistake and rectify it. Don't expect me to believe that there is an ongoing feud between Star group and Zee group which is the main reason that they have not been able to add on Ten Action. Recently, they have added Ten Cricket, which is a new channel and that channel is also owned by same group. The reason is simple in India you cannot run a DTH service without giving a Cricket channel. Also, he number of customers viewing Cricket would be much more than those following La Liga or Champions League. So, in simple words they are going to make good profit with Ten Cricket but not the same in case of Ten Action. But, I guess they are not seeing the big picture- "You gain in some aspects while you incur loss in some aspects, but overall you gain when you take all the aspects into consideration"

It's time Tatasky............ hear the Ringing Bell!........ Start learning from the mistakes. Other DTH providers are already chasing you and also have the technological advantage in their side. If you do not change your ways then you are going to perish within next 3 years. You are already losing the major chunk of New Subscribers to the other DTH providers. And you cannot afford to lose the OLD Customer Base that you had acquired before the other DTH providers came into the picture

Regards,
Biswadeep Sen

Dear Biswadeep,

Even though your point on Star Group (Which has stake in TATA Sky) vs Zee Group (Which has stake in Dish TV) is correct ...You blaming TATA Sky as a company is wrong.

Understand the dynamics of the market - it might be that Ten Action is not profitable because Zee is pricing it too high !!!
OR
Maybe Zee wants to have the channel just to attract people like you !!!

Tata Sky will not gain anything by not fighting for that channel ...they can buy the channel at say 500 bucks per month and pass it on to me at 550 ...and may be I will still be willing to buy it.

I think the problem is Zee group -- they may not be willing to share it with TATA Sky just to poach people like you/me (who love Champions League)

On the brighter side ...Star Group is launching Star World HD, Star movies HD on 25th Feb ..It will be on TATA Sky for sure :) ...maybe Star group will not share these with Dish TV/Airtel DTH.
So if you love to watch Star movies in HD and Champions League also ....What will you do then ???

I just hope that with these new HD channels being launched by Star TV/Tata Sky ...they do a quid pro quo with Zee and get Ten Action.

Gautam Sood
 
@^^ Tata Sky nodal off told me that ZEE is not providing TEN Action as a single channel to TS, but forcing TS to take it with a bunch of channels which contains channels like ZEE Smile.. Thats y negotiations are still going on and its taking time. and zee TS relations are improving these days.BTW TS is always known to gibe quality service to its users.
 
So ultimately it means we are gonna see the delayed telecast of important matches.In past few days I've blasted the CC of Tata Sky, but they keep on saying same stuff like our market guys are doing research and all......
 
Its better if we get Ten Action as an individual channel. If Zee is forcing to take Ten Action with couple of other channels and again due to poor viewer ship rating a channel has to be dropped then the whole bouquet has to be dropped. This happened in the case of Zee Trendz. Zee took over 9x and packaged it with zee trendz. just bcoz 9x had to be dropped even zee trendz had to be dropped.
 
Today Arsenal vs Barcelona will be missed by all football fans having Tata Sky.

I regret my decision to go with Tata Sky.
It will be telecasted on ten sports delayed live - 3:00 AM (instead of 1:00 AM)

Not the best thing ..but close enough if you can record it and watch it tomorrow morning.
 
Ya delayed telecast is there but once you know the results then its no point watching the delayed telecast.

I just had a word with Tata Sky CC, the feedback I got is for TenCricket 99% of tata sky customers raised request hence they launched it, for ten action they are not getting enough requests. They are also willing to let their customers go by saying if you are unhappy with our services we can take your cancellation request.

---------- Post added at 09:38 AM ---------- Previous post was at 09:37 AM ----------

All football lovers and tata sky users please raise as many request with cc for this channel then only something will happen else, switch on to other subscribers.

I'm following it up with them for past 1 week.
 
Just called CC and filed a request for Ten Action + : work order 1-9215832372Don't just stop at an oral conversation. Make sure you get it on record by asking for work order number.
 
I feel all the other dth are comparatively costly so i will think twice before switching, just for a channel even though its important.....also ARSENAL VS BARCA comes at 7.30 pm in ten sports on 17th
 
Back