Tikona Broadband is the absolute worst

[ankit963]

I had asked Tikona to disconnect my services, where I was told that there are no payments due and I will get the refund of remaining amount and disconnection will be done in 15 days. It never happened. They kept sending me the generated bills. And now they have sent a legal notice in their process of harassing people. People who have experienced these notices before, can you please advice on what to do ? Is this something to be taken seriously ?

Today I called the customer care to which they asked me to pay the due amount, which is for the month I did not even use their services and bill kept on generating. They have told me that once I pay it, everything will settled.
What should I do ? And has anybody gone to consumer forum against them ?

 

[jason29]

Don't even bother about their legal notice..it is full of crap. You have the disconnection request copy right? They will call and disturb you..don't mind them

 

[Ras Al Ghul]

Dont even bother.

 

[Jerome Kaypee]

I took a Tikona Connection on the 14th of November 2015 and paid 3249 for the connection plus the installation. On the 22nd of november I raised a disconnection request because the connection was so bad and erratic that i could not get any work done, and even after multiple complaints nothing happened. after raising the disconnection request there was no confirmation from Tikonas side and i continued using the connection. Today I get a bill of about rs 4000 and Tikona asks me to pay the additional Rs 789. I called the customer care and they tell me that my connection was stopped on the 22nd of nov and they have been charging me per mb ever since!!
DO NOT TAKE A TIKONA CONNECTION!!! THEY WILL CHEAT YOU!!!

 

[San2440]

I've never experienced such day light robbery by a company. After disconnecting the service in August and making the final payment for September ( not used internet this month but paid since bill was generated), today I get a call from some advocate named AKAND PARATAP SINGH from UP telling me to make payment or he is filing case in Delhi High court and I will need to go to court for this. I have no clue what the heck is going on. I have gone through all the harassment when trying to disconnect. The customer service team would call daily forcing me to transfer to some friend or relative. After literally threading them to go to court for harassment, they finally agreed to disconnect. I just googled to see if I'm the only one and found so many with the same issues. It's easy to conclude that these are cheats / scams tees trying to threaten and rob innocent victims. I hope there is some legal investigation and these bastards are put behind prison forever

 

[Bharadwaj]

I was promised 4mbps speed which never happened all i got is 1mbps with connection losing every alternate minute.
finally was fed up with fighting everyday with customer care - no response.

even after sending emails, paying bills regularly no use.

I've never experienced such day light robbery by a company. After disconnecting the service in June and making the final payment for July ( not used internet this month but paid since bill was generated), today I get a call from some advocate named Radhika from Delhi telling me to make payment or he is filing case in Delhi High court and I will need to go to court for this. I have no clue what the heck is going on. I have gone through all the harassment when trying to disconnect. I hope some legal actions are taken seriously.

1300 rs lost + mental harassement.

 

[jason29]

Raise a complaint in pgportal.gov.in

 

[TheIndianDragon]

They are speaking directly from court? Wow that sounds hilariously fake, just call them a few 'Hindi words' and they'll stop

 

[hrshrj123]

Tikona its horrible, Tikona company tries to scare people and take out money from them

now after going through months of torture of non-functional company, they have turned to threatening calls (7727855449... this one is the recent one to get call from dated 29 dec, 2015, 9711087243, 7838367179, 7838282101[/b])through fake lawyer any time they want... since the start, there was poor connection, no maintanence service, time consuming customer care which has also been the case with several consumers on this forum..The calls are for money and money only and not to look on the issue whether it is paid or if the bill is wrongly prepared by them, .. they don't bother to send their representative to talk leaving aside our attempts to talk ...with no response from other sides and there is no attempt to see if we really have defaulted ...its disheartening to have a company like this which is difficult for me describe in this life... why can't a company like this who wish to serves their customer through their hearts but seems are only pretending to be doing onetalking might not let them hear so here is technical dataconnection taken >>> 16th may, plan of 999experience >>> no network for many days after a week, tried to talk and solve, no generous response they just kept on giving assurance but it turn out to be fake assurance and we landed up filing disconnection request on 8th june, just after 15 daysnow since then their urge of money have brought us this so far Dec 29ththey are asking Rs825...its a gentle reminder, please stop these threatening calls or else ready for FIR, complaints to TRAI

beware friends before you get into tikona traps... i would say never go for it... yes I mean never

 

[suyash]

I'm facing this issue on Tikona broadband since last 30 days, and Tikona reps are not doing anything. In fact, when I called them for probably the 20th time in 30 days, they said that my connection is working "perfect"!

So I decided to make this video to show everyone exactly how a "perfect" 4mbps Tikona connection works, so that people thinking about getting Tikona can prepare themselves for the frustration that'll follow.

I try to do the following using my "perfect" 4mbps Tikona connection:

1. Run Tikona's speedtest.
2. Try to do a simple Google search. It takes an eternity.
3. Play a YouTube video. It automatically runs it at 144p. Doesn't play more than a frame at 480p. Remember, it's a PERFECT 4mbps tikona connection!
4. Download the software I used to capture the video using IDM.