Tripleplay Broadband Review

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I recently switched again ISP again from ANI Broadband to Tripleplay.

Context:-

ANI Broadband had been running very well for me with close to full speeds to international servers and good routing but recently they switched me (or rather the LCO) over to a different network which had many problems with reliability and speed. I was quite annoyed considering that ANI has worked well for me for close to 8 months. It seems to be an LCO specific issue as it is still good on other LCOs.

My LCO decided switch me over to another ISP (Precious Netcomm or PNPL) as ANI was having some reliability issues even on their side.

Unfortunately PNPL has its own share of issues, it works very well during morning (over 100Mbps to international servers) when there is little to no congestion but in evening it chugs (<5Mbps). So I was on the lookout for another ISP from another LCO.

@kanurag94 helped me out a lot in finding a new LCO (he lives in the same area as I). He told me about Tripleplay Broadband and gave me their number (Tripleplay doesn’t advertise much in my area; I wasn’t able to find any flyers with their number on it).

Setup/Installation:-

I messaged Tripleplay LCO and told them to set it all up on Sunday (9th Feb). The entire installation took 4 hours; I opted for fiber instead of copper, so setup took much longer. They came to my house at around 11AM and I had internet around 3PM. Installation cost was Rs. 2000. I had my own ONT so told them I didn’t want one. The termination box looks just like the one that ANI had.

Initially they didn’t set me up with Tripleplay, they made me an account with Zeonet. Zeonet had the same congestion problem as with PNPL except it was much worse (slowed down to mere 1Mbps at night). Here are the speedtests if anyone is interested:

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At evening:-

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@kanurag94 again helped me out and told me ask my LCO to switch me over to Tripleplay, I was worried that they won’t do it because I already paid for it. I messaged them again and they were willing to switch me over to Tripleplay.

The day after, they switched me over to Tripleplay with static IP.

Pricing:-

I’m paying Rs.1000 for 100Mbps. Its a much better deal compared to Rs.2500/month for ANI I have been paying for until now.

Public static ISP:-

In my ANI review I said that they were the only ISP in my neighbourhood who offered static IP but it turns out I was wrong. My LCO hooked me up with a public static IP right away. Its not 1:1 NAT like ANI either, I just have to put in my public IP directly on my router; pretty neat.

Speedtest Results:-

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Speeds are very good even better than ANI. At 6-7AM I’m able to hit close to 120Mbps even on international servers. The tests above were done at around 9:30PM.
 
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Its been two days and speed is still stuck at 50Mbps. LCO told me it resets in 24hrs (which it didn't). The only time I got the 300Mbps was when I called customer support two days ago.

So my guess is, they throttle on alleged "commercial usage" on their 300Mbps plans. The thing is such throttling didn't occur on 100Mbps plan.

Here are my data usage from 11th when the plan changed to 14th on Tripleplay.

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Is one nerd uploading like crazy enough to slow down their network? Idk.
 
@JB701 thats lot of data in 4 days. What u do to get such usage torrenting or anything else. Mine is just 55 gb in 4 days and other members of my family don't have much internet use. So consider me sole user of my connection
 
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Mainly torrenting (legal ISOs). I shut down the torrent client on 12th morning. When they changed the speed back to 300Mbps, I turned it back on to see if they will throttle me again and surely they did at 50GB . Since then torrent client has been off.

Do they want me to get 3x 100Mbps connections? lmao.
 
So, I opened another ticket today and they fixed the speeds. Back on 300Mbps. They provide really good speeds which annoys me more since I now have to worry about using too much.
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dunno what is up with uploads tbh, i'm on 5Ghz wifi though.
 
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TriplePlay is a mess today

PON dropping out. Thankfully my backup ISP is working alright.

EDIT: and its completely down now

EDIT 2: Fiber line to my home broke ~1hr downtime. Its back up now...
 


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