awesomeamol
Newbie
Folks,I bought a cool laptop about a month ago from Croma malad[Mumbai].Till then I never used Wireless network,so my first intention was to get a usb internet service.I bought a Tata Photon plus since it had a free 10 gb offer [2.5 gb for 4 months].The first few days were really good as I got a really good speed and I'll go on the records to say that I didnt have any problem with respect to speed.How after 3 days,my net was disconnected with an error ppp link terminated.I contacted them after few days,asking what is the reason?One of their guy said that my usage was utilized.So I waited till today[aug 1],hoping that they'll start my service again.But to my surprise,not only was the net disconnected but also when I tried calling 1800 266 121[their toll free number] and dialing 9 for customer care,i got a reply saying that for Tata Photon you should contact 1800 266 121 lol.That means,you should contact the same number,doesnt that ridiculous.So either ways,I tried calling the same number again and again till one person finally connected me to their senior.The senior person told me that it was Tata Indicom and for Tata photon plus,you need to diall 1800 266 121,and guess what I've called the same number numerous times only to be connected indicom service.What sort of joke is this?When I asked indicom guys to atleast connect me to photon,they were like call 1800 266 121.I really dont know what to do?For change its not connection thats bugging me,its the customer service.