Unable to Edit 5ghz SSID name in ZTE Router (Airtel Xstream)

[hariselio]

SSID can be set in airtel thanks app right?

 

[Sunny_78951]

@rohitks I don't want to go for another router so not much worried about bridge mode etc.. I'm also using the same version 'V9.0.10P1N16B' can u check once whether u can edit SSID 5 ? I can't edit SSID5 rest I can edit

 

[Sunny_78951]

@hariselio Yeah we can set in Airtel app but both bands are showing in one name, I want different configuration for both bands. Previously I was able to do that but not now

 

[rohitks]

I can edit at the usual text box for SSID5 Name
Local Network -> WLAN -> WLAN SSID Config --> SSID5

 

[Sunny_78951]

@rohitks why it's locked for me then I'm using the same version

 

[rohitks]

I think escalate to net@airtel.com and let them know that your SSID names are getting locked in the settings.

 

[Sunny_78951]

Pinged them in twiter they raised a case and technician visited and told me that due to new update it's not allowing to edit ssid 5 name, shall I contact net@airtel.com too?

 

[rohitks]

net@airtel.com is escalation path. They respond within 1 day generally and make them aware that you need to interact with senior tech person not just field engineer. provide ur mobile number to them and a/c or broadband id.

These are issues with ISP ONT, they want min burden on them so they keep on locking settings. May be there's a patch which has done it and it's not yet updated at my end?

Also note that the numbers from which they (net@airtel) call are not reachable. So if you miss it they generally write a cold mail and expect you to specify call back time. That's the only bad aspect of them, otherwise I found them useful. Better than field engg

 

[Sunny_78951]

Okay thank you

 

[nishantt6969]

@rohitks your tr-069 is disabled I guess thats why its not updated.