Unable to make Vowifi calls on Jio Fiber Connection

[sudipt123]

Hi All,

As per the subject, I am unable to make vowifi calls on both Airtel and Jio Network via my home Jiofiber connection. Jio CC not providing me with DNS IP's. Tried using cloudfare and google DNS, but unable to make it work. Also enabled IPSec Passthrough in Router settings.

TIA

 

[BugMeOut]

You can't use JioCall using custom DNS.

 

[vikassm73]

Just reset, factory default Jio router. It will remove any setting which you have done. Domain Name is blank in Jio router but if we changed DNS, it will not allow reverting back as it does not allow blank domain name and that is an issue. So need to do factory default.

 

[sudipt123]

I'm not talking about Jiocall, but voice calls made over wifi. Did router reset, however still not getting wifi calling icon on my mobile

 

[Heyman]

Try using Hotspot from another smartphone, if problem persist than it might be backend issue.

 

[sudipt123]

I am successful in making wifi calls on other hotspots, even my jiofi dongle if that helps. Some issue with jiofiber setup. CC are clueless and dont even try to understand the issue.

 

[sudipt123]

Can any JCOW401 ONT user confirm if they use wifi calling on their mobile networks?

 

[AVM85]

I am successful in making wifi calls on other hotspots, even my jiofi dongle if that helps. Some issue with jiofiber setup. CC are clueless and dont even try to understand the issue.

I'm facing the same issue. The airtel vowifi symbol doesn't show when using my home jio fiber connection. Tech support from both jio and airtel haven't been able to help.

This problem started when I shifted houses and stared using the new dark blue jio router. Didn't face this with the earlier white jio router. So I assume this is an issue with the router settings. I've tried everything you have, but cant seem to get a handle on this. Do let me know if you figure something out, and I'll do the same.

 

[gvkr]

Can you guys what IPs are these domains vowifi.jio.com and epdg.epc.mnc861.mcc405.pub.3gppnetwork.org resolving to in both the setups.

In windows you can do nslookup vowifi.jio.com. Or via Android App he.net - Network Tools - Apps on Google Play and under DNS section.

For wifi calling to work, they should ideally resolve to 49.44.59.38 or 49.44.59.36, if not try experimenting by changing DNS servers to 1.1.1.1 or 8.8.8.8 or 8.8.4.4 or any other internal jio dns servers

 

[soulphoenix11]

Seems they broke something in the firmware. I had firmware from aug 2020 where the wifi calling used to work and in the dec 2020 version it doesn't work. Also IKeV connections while using vpns also seem to fail leading me to believe that IPSec is broken