Hi, I have a laptop with Vista OS and recently got Airtel broadband. The Airtel guys "configured" something in Network Connections so that internet is working, I do not know what they did. However, now when I visit my HomeTown where we have BSNL broadband, it is no longer working. Earlier it was working fine. Not sure what is wrong and how to troubleshoot. Any pointers would be helpful. Kindly let me know if I need to provide more details on this problem. Regards,Krishna.
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Unable to use BSNL broadband after configuring Airtel
- Thread starter ks_cr
- Start date
- Replies 9
- Views 3,775
D
Deleted member 10390
Please mention your mode of connecting. Is it PPPoE or Bridge ?
@ks_cr
Welcome to broadbandforum.co
Presume you are using the same laptop computer
same modem/router.wifi. confirm
mention the details.
(1) modem/router/wifi model in location 1 and location 2
(2) connecting Laptop in WIFI mode only ?
(3) Airtel connection 1 location 1. Your userId/PW vpi/vci 1 and 32
(4) BSNl connection 2 location 2 different userID/PW vpi/vci 0 and 35
(5) If possible COPY/PASTE data here.
Procedure ( for xp Pro sp3 mine )
START RUN type cmd Ok
New window
Type ipconfig /all
(6) It is the modem settings that may need extra entries.
What Airtel has set can/may work.
I am using Both BSNL and Airtel
ISP in wifi mode. Also some other unsecured/secured
wifi channels can also appear.
REFERENCE:
Any way see the "STICKY" post for WA3002-G4
in BSNL Broadband forum
FEEDBACK.
Welcome to broadbandforum.co
Presume you are using the same laptop computer
same modem/router.wifi. confirm
mention the details.
(1) modem/router/wifi model in location 1 and location 2
(2) connecting Laptop in WIFI mode only ?
(3) Airtel connection 1 location 1. Your userId/PW vpi/vci 1 and 32
(4) BSNl connection 2 location 2 different userID/PW vpi/vci 0 and 35
(5) If possible COPY/PASTE data here.
Procedure ( for xp Pro sp3 mine )
START RUN type cmd Ok
New window
Type ipconfig /all
(6) It is the modem settings that may need extra entries.
What Airtel has set can/may work.
I am using Both BSNL and Airtel
ISP in wifi mode. Also some other unsecured/secured
wifi channels can also appear.
REFERENCE:
Any way see the "STICKY" post for WA3002-G4
in BSNL Broadband forum
FEEDBACK.
D
Deleted member 10390
Can you connect to internet just by switching on the modem or do you need to enter the ID and password using a dialler. Also please post the other information requested in post # 3
Location 1: Using Airtel in WIFI modem. It was originally a BSNL modem, but Airtel folks configured it for us when we disconnected BSNL and took Airtel connection. Here I connect laptop using WIFI mode only.
Location 2: UTStarcom modem provided by BSNL itself, not WIFI. Here I am trying to plug the network cable to my laptop and trying to use internet - same works for a desktop at home.
I do not know what is vpi/vci 1 and 32 - vpi/vci 0 and 35 - kindly throw more light if possible
Results of ipconfig /all from my desktop (where internet works)
-----------------------------------------------------------------
Windows IP Configuration
Host Name . . . . . . . . . . . . : system
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC
Physical Address. . . . . . . . . : 00-E0-4D-03-A1-77
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Sunday, January 31, 2010 1:08:35 PM
Lease Expires . . . . . . . . . . : Monday, February 01, 2010 1:08:35 PM
Results of ipconfig /all from my laptop (where internet does not work) - without connecting LAN cable
----------------------------------------------------------------------------------------------------------------------
Windows IP Configuration
Host Name . . . . . . . . . . . . : Krishna-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : LAN-Express AS IEEE 802.11g PCI-E Adapter
Physical Address. . . . . . . . . : 00-1D-D9-7A-6F-60
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-1A-80-B5-5E-A1
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{3D043B09-6D04-416F-98FD-37C14266FA88}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{B5137B2B-946F-4AF2-8207-2187F2F1E708}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Results of ipconfig /all from my laptop (where internet does not work) - after connecting LAN cable
-------------------------------------------------------------------------------------------------------------------
Windows IP Configuration
Host Name . . . . . . . . . . . . : Krishna-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : LAN-Express AS IEEE 802.11g PCI-E Adapter
Physical Address. . . . . . . . . : 00-1D-D9-7A-6F-60
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-1A-80-B5-5E-A1
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2daf:adda:f52f:cbe%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 125.22.47.125
202.56.250.5
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{3D043B09-6D04-416F-98FD-37C14266FA88}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.12%10(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 125.22.47.125
202.56.250.5
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{B5137B2B-946F-4AF2-8207-2187F2F1E708}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
I do not see the sticky thread you mentioned - is there a 2nd page for the sticky threads too? Not sure how to navigate to that.
@ks_cr
Welcome to broadbandforum.co
Presume you are using the same laptop computer
same modem/router.wifi. confirm
mention the details.
(1) modem/router/wifi model in location 1 and location 2
(2) connecting Laptop in WIFI mode only ?
(3) Airtel connection 1 location 1. Your userId/PW vpi/vci 1 and 32
(4) BSNl connection 2 location 2 different userID/PW vpi/vci 0 and 35
(5) If possible COPY/PASTE data here.
(6) It is the modem settings that may need extra entries.
What Airtel has set can/may work.
I am using Both BSNL and Airtel
ISP in wifi mode. Also some other unsecured/secured
wifi channels can also appear.
REFERENCE:
Any way see the "STICKY" post for WA3002-G4
in BSNL Broadband forum
FEEDBACK.
Location 2: UTStarcom modem provided by BSNL itself, not WIFI. Here I am trying to plug the network cable to my laptop and trying to use internet - same works for a desktop at home.
I do not know what is vpi/vci 1 and 32 - vpi/vci 0 and 35 - kindly throw more light if possible
Results of ipconfig /all from my desktop (where internet works)
-----------------------------------------------------------------
Windows IP Configuration
Host Name . . . . . . . . . . . . : system
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC
Physical Address. . . . . . . . . : 00-E0-4D-03-A1-77
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Sunday, January 31, 2010 1:08:35 PM
Lease Expires . . . . . . . . . . : Monday, February 01, 2010 1:08:35 PM
Results of ipconfig /all from my laptop (where internet does not work) - without connecting LAN cable
----------------------------------------------------------------------------------------------------------------------
Windows IP Configuration
Host Name . . . . . . . . . . . . : Krishna-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : LAN-Express AS IEEE 802.11g PCI-E Adapter
Physical Address. . . . . . . . . : 00-1D-D9-7A-6F-60
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-1A-80-B5-5E-A1
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{3D043B09-6D04-416F-98FD-37C14266FA88}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{B5137B2B-946F-4AF2-8207-2187F2F1E708}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Results of ipconfig /all from my laptop (where internet does not work) - after connecting LAN cable
-------------------------------------------------------------------------------------------------------------------
Windows IP Configuration
Host Name . . . . . . . . . . . . : Krishna-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : LAN-Express AS IEEE 802.11g PCI-E Adapter
Physical Address. . . . . . . . . : 00-1D-D9-7A-6F-60
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Ethernet
Controller
Physical Address. . . . . . . . . : 00-1A-80-B5-5E-A1
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2daf:adda:f52f:cbe%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 125.22.47.125
202.56.250.5
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{3D043B09-6D04-416F-98FD-37C14266FA88}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.12%10(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 125.22.47.125
202.56.250.5
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{B5137B2B-946F-4AF2-8207-2187F2F1E708}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
I do not see the sticky thread you mentioned - is there a 2nd page for the sticky threads too? Not sure how to navigate to that.
@ks_cr
Welcome to broadbandforum.co
Presume you are using the same laptop computer
same modem/router.wifi. confirm
mention the details.
(1) modem/router/wifi model in location 1 and location 2
(2) connecting Laptop in WIFI mode only ?
(3) Airtel connection 1 location 1. Your userId/PW vpi/vci 1 and 32
(4) BSNl connection 2 location 2 different userID/PW vpi/vci 0 and 35
(5) If possible COPY/PASTE data here.
(6) It is the modem settings that may need extra entries.
What Airtel has set can/may work.
I am using Both BSNL and Airtel
ISP in wifi mode. Also some other unsecured/secured
wifi channels can also appear.
REFERENCE:
Any way see the "STICKY" post for WA3002-G4
in BSNL Broadband forum
FEEDBACK.
I am not sure if BSNL folks have entered any user ID and password and saved configuration somewhere in the desktop. I just turn the modem ON and it connects to internet.
I have replied to post 3 and provided all details I can.
Thanks for your continued help.
Can you connect to internet just by switching on the modem or do you need to enter the ID and password using a dialler. Also please post the other information requested in post # 3
I have replied to post 3 and provided all details I can.
Thanks for your continued help.
Can you connect to internet just by switching on the modem or do you need to enter the ID and password using a dialler. Also please post the other information requested in post # 3
D
Deleted member 10390
Then you are in PPPoE. VPI/VCI = 0- 32 =airtel, 0-35 = BSNL
D
Deleted member 10390
In your modem, only required settings is 0 - 35 for BSNL + username password and 0 -32 + username password for airtel. Check whether these two settings are ok. As you are in PPPoE mode you can easily connect two systems, provided these values are ok. Please wait for others to comment.
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