Unable to use WhatsApp on Tata Play Fiber

[Deleted member 83050]

Update:
Browsing feels a lot faster after disabling IPv6. Not faced any issue related to WhatsApp which i mentioned, atleast till now.
Would like to know from fellow IBF members why IPv6 is causing such issues? Is this a problem from TPF side because the implementation is not right or its something else?
I wish i'd have known this earlier, my browsing experience is much better now after i disabled IPv6 from the WAN settings.
Note: I am using the stock Nokia G2425-A ONT. Never used or tried to configure bridge mode or anything.

 

[phattunit]

Why don’t you use Google’s DNS64? I use them and I haven’t faced any trouble

 

[Deleted member 83050]

@phattunit ok surely i can try, but the ONT settings page doesn't allow me to change DNS. Should i configure it manually to every device then?

 

[albonycal]

Something must be wrong at TPF's end. Try complaining about that problem

 

[SpeedxThunder]

seems like they are using Airtel for ipv6 and vsnl for ipv4

tpf routes through Frankfurt for ipv6 and Singapore for ipv4

 

[Deleted member 83050]

@albonycal i tried complaining them a couple of times but they didn't seem to care. All they did was remotely reset the router, asked me to reboot it a couple of times, just basic troubleshooting stuff. The complain was once assigned to their field technician but he had no idea how to fix the issue. There is something wrong with TPFs' backend. Other people on this forum using TPF are not facing any such issue with WhatsApp.

 

[Deleted member 83050]

@SpeedxThunder i tried disabling IPv6, changing DNS to google DNS64. Nothing seems to work. Issue still persists.
Do you guys face such issue on airtel xstream? @albonycal @SpeedxThunder ?

@Lolita_Magnum do you have any idea why this is happening? @Chip you use TPF, have you experienced anything like this?

 

[albonycal]

Nope, nothing like this on Airtel

 

[Deleted member 83050]

Update #2:
In addition to the existing problem of unable to recieve/send messages/media on WhatsApp, now instagram also doesn't work properly. High loading time, page timeout(on the mobile app). Comments don't load while watching reels.
Everything starts working perfectly fine as soon as i switch to mobile data(airtel 5G).

Note: I enabled IPv6 again as disabling it didn't make any difference.

 

[phattunit]

It seems like you are having local server issue. Here in my area Mumbai, there is no problem.