I have a 512 unlimited plan and have been a regular loyal customer paying my bills on time, though I know for sure I dont download stuff sizing 10GB per month I still received a message stating that my plan is being downgraded by HATHWAY as I exceeded 10Gb monthy usage under the FAIR USAGE policy. When I contacted HATHWAY they prevaricated and came up with the sentence "your speed is downgraded" and it will be further downgraded if you don't restrict the usage. I ask, when one opts for UNLIMITED internet why is one not told about this 10GB usage rule to them... and why call it UNLIMITED in the first place, UNLIMITED =UNLIMITED in dictionary, and had they any plans or rules why they don't inform or put * mark with Conditions Apply****, this is pure cheating from their end . The worst side from their part was not to inform the customers (in unlimited plan) about it and suddenly downgrading the plan and giving the sms to them. it was a complete shock to see this without prior intimation. Do they have any undersigner or customer signed acknowledgement who agrees to this rule when they opt for the plan? NO!!!, anyways I am not for this internet now and it is a political manipulative strategy to make quick bucks and harrasss regulars. I am not continuing. But ask how do others go for it or what actions you all taking ?