I was on 256kb @750/- pm ,then i upgraded to 512@ 1099/- i applied for double speed by paying 100 extra, now i am getting 2 mbps speed. wonder whats happening
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Unofficial word from Airtel Broadband on speed increase!
- Thread starter Sushubh
- Start date
- Replies 91
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Shivaharsh
Newbie
I was on 256kb @750/- pm ,then i upgraded to 512@ 1099/- i applied for double speed by paying 100 extra, now i am getting 2 mbps speed. wonder whats happening
Hey,Do u have Airtel DTH,coz i heard that "double up speed offer" id only for DTH customers.
And which city are you from?/
Cheers
Hey,Do u have Airtel DTH,coz i heard that "double up speed offer" id only for DTH customers.
And which city are you from?/
Cheers
mastersquall
Final Fantasy Series Fan
I was on 256kb @750/- pm ,then i upgraded to 512@ 1099/- i applied for double speed by paying 100 extra, now i am getting 2 mbps speed. wonder whats happening
hmm you should get shock soon like us
hmm you should get shock soon like us
my mail to airtel regarding the same query got me this reply
Dear Mr. Gandhi,
Thank you for writing to Airtel Telemedia Services.
With reference to your below mail for Airtel Fixed-line 011456####, we would like to inform you that your connection running under North - IPTV (Nov 09) Magic@Home Turbo 1499 (512kbps) Plan Package.
It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.
In case you require any further assistance, please
¿ Call us at 121 from Airtel Fixedline or Dial 011 44444121 from other numbers
¿ E-mail us at [email protected]
¿ Fax us at 011 41613579
Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or special character between the digits.
Warm Regards,
N****
Customer Care
as if i didn't already know that
Dear Mr. Gandhi,
Thank you for writing to Airtel Telemedia Services.
With reference to your below mail for Airtel Fixed-line 011456####, we would like to inform you that your connection running under North - IPTV (Nov 09) Magic@Home Turbo 1499 (512kbps) Plan Package.
It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.
In case you require any further assistance, please
¿ Call us at 121 from Airtel Fixedline or Dial 011 44444121 from other numbers
¿ E-mail us at [email protected]
¿ Fax us at 011 41613579
Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or special character between the digits.
Warm Regards,
N****
Customer Care
as if i didn't already know that
My first email to them:
Hi!
MTNL has recently doubled the speed on all of its truly unlimited (no FUP) plans. I can now get 1mbps download and 1mbps upload speed on MTNL for Rs 999 a month (http: mtnldelhi.in broadband triband_tariff.htm). Airtel has not doubled speed on any plan as of yet. Also all Airtel plans have ridiculous Fair Usage Policy on them. Like the High Speed Combo 999 plan on which the speed is reduced to 64kbps after just 7GB of data transfer at 2mbps. In this day and age of high speed internet access Airtel is trying to take us back to the dial up age! This is really frustrating. What is Airtel doing to retain its customer base I am very tempted to switch to MTNL considering they have waived off registration and installation charges.
Their reply:
Dear Mr. Nigam,
Thank you for showing interest in our services.
With reference to your e-mail dated 14th March 2010, you have inquired about the available bill plans.
Please find attached the plan details for your reference. We request you to reconfirm if you wish to opt for either of the attached rate plans.
Looking forward to a positive response from your end.
(YES! with so many line spaces between sentences.. God only knows why).. And they sent me an excel with the *old* plans :/
My reply:
Your 1mbps plan (which is FUPd at 100GB) costs 1699 a month, and MTNL's 1mbps plan (no FUP, truly unlimited) costs 999 a month. That was my query. Are you planning to reduce the costs of you unlimited plans? I know about your current plans, so please don't send me an excel sheet with current plans.
Waiting for a reply :/
Hi!
MTNL has recently doubled the speed on all of its truly unlimited (no FUP) plans. I can now get 1mbps download and 1mbps upload speed on MTNL for Rs 999 a month (http: mtnldelhi.in broadband triband_tariff.htm). Airtel has not doubled speed on any plan as of yet. Also all Airtel plans have ridiculous Fair Usage Policy on them. Like the High Speed Combo 999 plan on which the speed is reduced to 64kbps after just 7GB of data transfer at 2mbps. In this day and age of high speed internet access Airtel is trying to take us back to the dial up age! This is really frustrating. What is Airtel doing to retain its customer base I am very tempted to switch to MTNL considering they have waived off registration and installation charges.
Their reply:
Dear Mr. Nigam,
Thank you for showing interest in our services.
With reference to your e-mail dated 14th March 2010, you have inquired about the available bill plans.
Please find attached the plan details for your reference. We request you to reconfirm if you wish to opt for either of the attached rate plans.
Looking forward to a positive response from your end.
(YES! with so many line spaces between sentences.. God only knows why).. And they sent me an excel with the *old* plans :/
My reply:
Your 1mbps plan (which is FUPd at 100GB) costs 1699 a month, and MTNL's 1mbps plan (no FUP, truly unlimited) costs 999 a month. That was my query. Are you planning to reduce the costs of you unlimited plans? I know about your current plans, so please don't send me an excel sheet with current plans.
Waiting for a reply :/
I dont think AIRTEL would make any plan changes. Bad luck is that am in Bangalore where there is no MTNL, hope BSNL starts the same plan soon. In this age where broadband plans are very cheap all around the word, its very costly here.
