[Urgent] Bridge mode enabled by Airtel, but no internet

[alexsh04]

Hi,

So after sending email to Airtel support. They enabled bridge mode for me on all 4 ports on my Nokia G-2425G-A.

They provided PPPoE username and password, and asked me to enable bridge mode in my Nokia GPON by going to Network then Lan and enable bridge mode. I enabled Bridge mode on Port 2,3,4. And left Port 1 on route mode.

However, I can't connect to the Internet with any port.

Both my PC and Mac, when connected via ethernet to Nokia router, on lan 2,3,4 shows not connected. And the Led on Airtel router is also not blinking for these ports.

But Lan 1 is getting connected in route mode, however internet is not working there as well.

Even tried hooking my D-Link dir 1960 router. With these PPPoE credentials. But nothing works.

What can I do?

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[akshay71]

I think Port 4 is used for Bridge mode....

 

[Lolita_Magnum]

reset the router and then set port 4 to bridge from the LAN page.. that worked in my case.

 

[alexsh04]

Not working unfortunately. Did factory reset my Airtel router, and enabled bridge mode on port 4. Still no LED on that port, in bridge mode. Led only blinks in route mode.

 

[tr1k0N4]

One doesn't even need to get in touch with Airtel support to get bridge mode on this Nokia ONT, brdr. Just enable bridge mode from the LAN settings on one of the ports and you are good to go.
You should have tried that first, just as I did and it worked fine for me after a hiccup or two.
I have no clue what exactly does these folks change from the backend if they ask you to do the same step yourself

 

[alexsh04]

I actually tried myself, didn't work. Which is when I contacted airtel. I don't know what they did..

 

[tr1k0N4]

What steps did you take after changing those settings yourself?

 

[alexsh04]

Went to my D-Link router, entered the PPPoE user name and password and set the vlan Id to 100. Didn't work.

 

[anmolbhard004]

@alexsh04 dont set vlan in D-Link leave it blank

 

[alexsh04]

Also tried that, no luck. @anmolbhard004