i am using act broadband service,and i must tell you it is very good. the only problem is that once the 50 gb limit is crossed the speed becomes 512 kbps which is very less, we can't even watch videos in the lowest quality without getting interrupted. this is a big problem ,can you please increase the speed to at least 1 mbps so that we can at least watch videos. i have to watch programming tutorials in you tube and even in lowest quality it doesn't come properly.broadband.act said:"Hello,
We are extremely sorry for the inconvenience. We will make sure the problem is resolved at the earliest. Please provide us your registered contact number or a Customer ID and we will get back to you ASAP.
Regards,
ACT Broadband"
it is true that 50 gb limit is enough for one month, but i always download software in the beginning. if we only have to browse and not download with that 50gb, then even 2mbps is enough,what is the use of 15 mbps speed. i think it is useful only if we download big software. i never use full 50gb for download, maximum 20 gb. but even then the limit easily gets over,i also changed my plan to act extravagant, but then also after the limit is crossed, the speed becomes very less and is mostly useless. it feels like a dial up connection.
act,please increase the post fup speed, or make a new plan in which there is at least 2mbps or 1mbps speed, this is the basic requirement of a broadband connection. please consider my request. i would suggest you to introduce a new plan in which there is 10 mbps speed in the beginning with a limit of 40 gb,and after that it is 1mbps with a limit of 30 gb and after that it becomes 512 kbps.