Weird Mtnl plan change problem :(

[coming soon]

mtnl says they changed my plan 22 aug but still the selfcare portal shows my old plan nor I am getting the speeds which I was supposed to get from my new plan
I even emailed them screenshots of the selfcare portal and speedtest results but still they are saying my plan has been already changed, how dafuq can I know which plan I am using ?
And calling those clueless mtnl aunties is worthless issed-off: issed-off:

 

[Oblivious]

go to your local exchange and get it sorted. Talk to higher authorities then and there.

 

[igloo]

In mtnl plan change doesnt mean speed change.

 

[coming soon]

In mtnl plan change doesnt mean speed change.

sorry I didn't get what you said :nonchalance:

, btw the new plan for which I applied has more speed than my previous plan