- Messages
- 4
- Location
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My den connection ( shakarpur, delhi 110092 ) had gone bust twice for couple of days ...though it was rectified after much followup.
I asked them to compensate or waive the charges against the corresponding period when net was not working which they are not even answering. I took 3months plan and this is my third or fourth slot running. they were swift enough to disconnect my connection as soon as validity expired as i had delebrately did not pay as my request was not even being answered on phone or mails.
It is fourth day in runing that my home is without net and no body is bothered despite of my repeated requests to their cce / area manager ( mr. ritesh sharma ). I think I am not asking for something unfair. I am ready to recharge as i am going without net and facing problem but at least they should promise that they will compensate by waiving the charges against their no service period and extend my validity accordingly.
Regards,
Punit Khurana
DEN-CA0002567
M: 9868249311
01122440293
I asked them to compensate or waive the charges against the corresponding period when net was not working which they are not even answering. I took 3months plan and this is my third or fourth slot running. they were swift enough to disconnect my connection as soon as validity expired as i had delebrately did not pay as my request was not even being answered on phone or mails.
It is fourth day in runing that my home is without net and no body is bothered despite of my repeated requests to their cce / area manager ( mr. ritesh sharma ). I think I am not asking for something unfair. I am ready to recharge as i am going without net and facing problem but at least they should promise that they will compensate by waiving the charges against their no service period and extend my validity accordingly.
Regards,
Punit Khurana
DEN-CA0002567
M: 9868249311
01122440293