Hi! I'd like some help regarding my Jio Wifi. For some reason, I'm unable to connect to the 2.4 GHz from the
router from any device, but I seem to connect to the 2.4 GHz that is coming from my extender which is of course connected to the Jio modem, wirelessly. The 2.4GHz from the router does not connect to my
laptop and also phone and if I move out from the room where the modem is, I get no connection whatsoever. I have talked to family members about it and they keep saying there must be something wrong with my device when I know it isn't. We had an engineer who did come in and instead just changed the cable and then went and after that it still didn't work. I don't know what to do and I am really in need of the wifi and the its range as I'm a student and most of my work is on my laptop and phone.
Would really appreciate it if someone could advise me on what to do?