Will BSNL FTTH give me jittering in pings? Is it a healthy connection for gaming?

anonuser7 · Jun 5, 2018

Got call back from FTTH department, they gave me Nagpur NIB office number which I didn't have before.

0712-2557071

mayank yadav · Jun 5, 2018

Awesome. tell them about the ping spikes and speed issue ask the nagpur NIB for their email-id and give them screenshots of your speedtest results with your landline number, user id and plan details.

anonuser7 · Jun 5, 2018

Called NIB, they said they couldn't do anything, but this is literally their job. They told me to call JTO, NIB lady was talking in a rude tone BTW. JTO reset my profile and said that it was NIB's job but he will get NIB on call and try to solve it if it happens again.

TheAwakened · Jun 6, 2018

does anybody know how to fix ping spikes?

anonuser7 · Jun 6, 2018

Where are the spikes happening? Do they happen locally or during NIB?

TheAwakened · Jun 7, 2018

anonuser7 said:
Where are the spikes happening? Do they happen locally or during NIB?

they are noticeable during gameplay, there are constant spikes which cause stuttering and skipping in the games

anonuser7 · Jun 7, 2018

You have to find out if the problem is BSNL side or NIB side and then contact them with proof.

TheAwakened · Jun 9, 2018

anonuser7 said:
I don't believe it but they actually fixed it, only had to send an email.

I had the same problem sent an email and it was fixed for some time, during that time I noticed that my gateway had changed it was 160. but once i rebooted my modem the ping is again high and my gateway has changed to the regular 117.
What should i do to fix this?.

anonuser7 · Jun 9, 2018

IDK, nothing changed for me apart from my pings being normal but I have spikes issue currently where 5-10 times a day I get ping spikes to 450ms from a few seconds to half an hour, game disconnects because of this.

jtnrao7 · Jun 9, 2018

anonuser7 said:

What should I tell them?

Code:

C:\Users\Sahib>tracert 13.250.61.32

Tracing route to ec2-13-250-61-32.ap-southeast-1.compute.amazonaws.com [13.250.61.32]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.251
  2     1 ms     1 ms     1 ms  103.194.144.1
  3     1 ms     1 ms     1 ms  218.248.168.225
  4     2 ms     1 ms     1 ms  218.248.168.234
  5    14 ms    14 ms    14 ms  218.248.246.37
  6    14 ms    14 ms    14 ms  218.248.181.189
  7    27 ms    27 ms    27 ms  115.113.165.93.static-mumbai.vsnl.net.in [115.113.165.93]
  8    48 ms    48 ms    48 ms  172.17.169.202
  9   234 ms   234 ms   234 ms  ix-ae-4-2.tcore1.cxr-chennai.as6453.net [180.87.36.9]
10   291 ms   284 ms   284 ms  if-ae-13-2.tcore1.svw-singapore.as6453.net [180.87.36.83]
11   279 ms   275 ms   276 ms  180.87.12.26
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.

i'm getting this same exact problem