Worried about unauthorized use of my pppoe username/password .... Please reply

[lovetosurf]

I know my pppoe (not WiFi) username but not the password. When I login in to my router's admin page I see my username as something like xxxx_dsl@airtelbroadband.in. When I tried to search the web to find a way to know my pppoe password I found this page >> click here

The tutorial says

Password: your account no which you used to login your router

So if my "account no" is my password my worry is anyone can call customer care & get & start using my vdsl connection.

Q) Does Airtel use MAC Binding so that only my router is capable of using my particular pppoe account ?
Q2) Does Airtel have a website which allows changing of pppoe password ?

If someone knows please reply.

 

[doineedto]

Pretty sure that the customer care isn't allowed to just hand out the account numbers to anyone over the phone

 

[GR2]

Don't worry, they use serial no for ont authentication

 

[lovetosurf]

Don't worry, they use serial no for ont authentication

This is not a fiber connection. This a copper (VDSL) connection. My router model is 777VR1

Pretty sure that the customer care isn't allowed to just hand out the account numbers to anyone over the phone

Okay but I wonder why Airtel doesn't allow changing of pppoe password. That would have solved all issues.