10Mbps: Act Broadband Bangalore New plans W.e.f Jan'12

[Sheik Yerbouti]

Hello ACTian,
i wanted to know the availability of F2H..in the following areas:
1->Banashankri 2nd stage

Not available yet. Check his post at the start if this page.

 

[ethanhunt]

Is it available in Sarjapur Road ?

 

[ACTian]

Is it available in Sarjapur Road ?

Hi, no currently we do not have service at your area.

rgds

 

[Superdoc]

Hi, is Act available in Mathikere behind JP Park.

 

[visahaljogi]

Hiis ACT available in C V Raman Nagar/ Kaggdaspura?

 

[ACTian]

Hi,

is Act available in Mathikere behind JP Park.

Hi, Yes we serve mathikere area & can you mail me your address to confirm the feasibility.

rgds

Hi

is ACT available in C V Raman Nagar/ Kaggdaspura?

Hi, currently we do not serve your area but in the plans for the next three months.

rgds

Is it available in Sarjapur Road ?

Hi, currently we are not serving your area.

rgds

 

[noworry]

Hi, When will ACT be available in Murugeshpalya, HAL, Old Airport Road ?

 

[asdf]

Hi, Yes we serve mathikere area & can you mail me your address to confirm the feasibility.

rgds

leave the matter of areas not fesible, u guys are not able to provide connection in the areas u have feasibility. i applied for a connection in fraser town on 8 of june 2012 but till today(14-6-2012)
i didnt get any sort of confirmation message so i called the fellow i paid the amount and they r telling me that adhar card is not a valid identity proof not even voter id card. i cant understand whats wrong with them. i took bsnl, relaince and youbroadband with the same voter id card and its not a valid id for them. i think they r giving false hopes and bahanas to cover their mistake. i got a date for monday to get installation again. its been 6 days already and they want another 4 days. this is how fast their installation team is and this is how much knowledge they have. i already got my previous broadband disconnected. i have even mailed u but no reply.

Hi, currently we do not serve your area but in the plans for the next three months.

rgds



Hi, currently we are not serving your area.

rgds

 

[asdf]

hey actian its been 8 days but no installation so far. i paid the amt on 8 of june and no installation so far. i paid for full year and still ur service is so creepy and slow. i already received a userid two days ago but no installation in 8 days. Ticket details for your reference
Ticket No:1483756
Ticket Description:
Ticket Priority: Higher
Ticket Status: Pending
ur sales executive who collected money promised me 3 days then it became 5 days and now its 8 days already. there are already connections available some 5 houses away with a cyber running with ur broadband connection. can u make it fast for me. i already disconnected my other broadband connection.

 

[gabruputt]

hey actian its been 8 days but no installation so far. i paid the amt on 8 of june and no installation so far. i paid for full year and still ur service is so creepy and slow. i already received a userid two days ago but no installation in 8 days. Ticket details for your reference
Ticket No:1483756
Ticket Description:
Ticket Priority: Higher
Ticket Status: Pending
ur sales executive who collected money promised me 3 days then it became 5 days and now its 8 days already. there are already connections available some 5 houses away with a cyber running with ur broadband connection. can u make it fast for me. i already disconnected my other broadband connection.

It's a shame really what ACT is making you go through. you have paid them 1 year advance...and that is a lot of money, and they still don't wish to reply to you. it shows how much they value their customers. wait for a few more days and if nothing comes out still, then cancel your subscription and ask for a refund, which i am guessing will be a tedious process, given the response you've gotten so far. i hope you have all the documentation in order in case you need to approach the consumer court. but hope it does not have to go so far. ACT guys are surely reading your post, hopefully they will respond soon. ACT needs to first improve their services in the existing areas before venturing out elsewhere.