4-16mbps plan availability in Greater Noida

Messages
10
Location
greater noida
ISP
airtel
Hi,
I recently switched back to airtel from my worst experience with the Tikona. After switching back to airtel i realized that i am getting only 2mbps plan while in my locality airtel ads are pasted which says that they can provide at max 16mbps plans. I am paying for 16mbps plan and getting only 2mbps plan!
Even asked the airtel team about that and they told me that at max 2mbps plan can be supported. They say that even two neighbors might end up getting different speed as it depends on various factorss(I doubt that-they consider every customer noob).
Is this discrimination done just because i activated my old connection?
Should i afresh apply for the new connection?
any body here from alpha 2 greater noida can comment on this?
What should i do?
 
Last edited:
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Line is fine. They might not have enough capacity.

In any case, if you're really interested, call the sales guy and ask for a new connection and ask him max speed. If he says 16mbit then get a new connection and get this one disconnected
 
got the 16 mbps plan. called the customer care and they readily agreed to change the plan... now enjoying 16mbps speed..
ps-dont know why earlier they were refusing!
 
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