Able to ping the websites but not able to browse in the browser

[sreenathvarma]

Hi,I am using BSNL Broadband 250 Plan. Recently we changed the telephone wiring at home. After that, i am not able to browse any sites in my PC. The support people came from bsnl and tested all the lines, they told everything is fine from their side and they were able to ping some websites also (from command prompt). They are telling, it may be a problem with the OS, like some firewall, antivirus or something like that. I stoped the windows firewall service and antivirus (Kaspersky Antivirus), but even then its not working.Plz tell me what could be wrong?Thanks in advanceSreenath

 

[essbebe]

Welcome to Broadbandforum.in
Try Para Two first.
Option 1 start run type sfc /scannow. keep the OS CD ready.
Option 2 : Open OE / or Outlook does it work ?
Option 3: If you have Yahoo Messenger try to open it.
Option 4 : Start /My computer . In the address bar type Google
are you redirected to IE ?
Option5 : Check in IE File uncheck Offline.
Option 6 : Control Panel /Add remove programs /Windows Components
uncheck IE and again restart and re install.
Para two : Broadband connection confirmation.
Open IE6 or IE7 Type 192.168.1.1/main.html
ID admn Password admin or password or utstar
Check Diagnostics and see all tests pass.
Or Open control Panel/Network/Lan Properties/TCP/IP/Properties
Assign automatic IP and dns.
Later assign opendns 208.67.222.222 208.67.220.220 ( for almost all Isp's)