ACT broadband Bangalore worst service

[ashokb23]

Still the above complaint is open, ACT have sent two consecutive Bills for the month of September and october and am also paying the Bills
ACT, act as if nothing has happened and continuing to collect the money
No Terms and conditions followed as per SLA and my Complaint is still unresolved...and No reply on that

as i am posting the happening of my complaint in many forums, I am not able to find from where users send me emails
Please post your replies here and not to my personal mail id.I request you not to ask me decisions about whether to choose ACT or not, i received several emails in last month like this .That is your decision.

I will continue to post about the ACT services , until my open issue is solved to share my experience of POOR customer service by ACT.
Now it is more than 60 days , issue remains open and no reply from ACT, they started remaining silent

 

[broadband.act]

Still the above complaint is open, ACT have sent two consecutive Bills for the month of September and october and am also paying the Bills
ACT, act as if nothing has happened and continuing to collect the money
No Terms and conditions followed as per SLA and my Complaint is still unresolved...and No reply on that

as i am posting the happening of my complaint in many forums, I am not able to find from where users send me emails
Please post your replies here and not to my personal mail id.I request you not to ask me decisions about whether to choose ACT or not, i received several emails in last month like this .That is your decision.

I will continue to post about the ACT services , until my open issue is solved to share my experience of POOR customer service by ACT.
Now it is more than 60 days , issue remains open and no reply from ACT, they started remaining silent

Hello Sir,
We regret the inconvenience. We will look into the matter and we will make sure that you doesn't have to face this problem in future. We will forward your complaint to the higher authority of our company and we assure you that your issue gets resolved at the earliest. We really appreciate your cooperation for the same.
Regards,
ACT Broadband