ACT Broadband - Fraudulent and Incompetent. PLEASE DO NOT GET ACT!

[Nithin CV]

Today, I reached out to Mr. N.Prasad and Mr. Kirti Simha from ACT. One of these gentlemen is the head of the business, the other person is the head of customer service. I expect to hear from them. I have also asked them to waiver 25% of my total bill, or some waiver, because of frequent disconnections.
If I do not hear from them even now, I go back to Airtel 8 mbps.

@Devadittya Banerjee : Even i am facing some issues with Act, with there customer care executives, who bluntly put me on mute and hold for 15 min and never got back to me when asked for a manager. So if you could share the email addresses for Mr. Kirti Shima or any other higher officials of Act, that would be of a great help.. I think more people writing them mails regarding the issues we are facing, i guess they would take a serious note into the matters..
All i am trying to do is being a loyal customer of them and trying to reactivate my old connection in the new area which i shifted to, which didn't have there connection till now..

Any email Id's of there senior team would be of a great help..
Thank you.
Nithin CV