ACT Broadband rethink

[Navin Gheedia]

I am not sure whether I can call ACT Broadband service as consistent. Initially the speeds were very good but the current speed that I have been getting for over 2 weeks now is 0.3 MBPS whereas I have a 15MBPS plan and I am well within my FUP limit. Here are the speed test results.

I have wrote multiple emails to ACT but have not got any proper response. have sent a note again today and hoping they can resolve this as my office emails and Vitrual sharing sessions takes ages and is impacting my work.
Will keep you guys posted.
Customer ID - 594565

 

[Shomenath]

WORST..DONT GO FOR ACT

 

[broadband.act]

I am not sure whether I can call ACT Broadband service as consistent. Initially the speeds were very good but the current speed that I have been getting for over 2 weeks now is 0.3 MBPS whereas I have a 15MBPS plan and I am well within my FUP limit. Here are the speed test results.

I have wrote multiple emails to ACT but have not got any proper response. have sent a note again today and hoping they can resolve this as my office emails and Vitrual sharing sessions takes ages and is impacting my work.
Will keep you guys posted.
Customer ID - 594565

Hello Navin,
We apologize for the inconvenience. Thanks for sharing the issue and other details with us. We will forward the issue to the concerned team and they will contact you shortly. We assure you that the issue will get resolved ASAP.
Warm Regards,
ACT Broadband

 

[ACT Broadband]

I am not sure whether I can call ACT Broadband service as consistent. Initially the speeds were very good but the current speed that I have been getting for over 2 weeks now is 0.3 MBPS whereas I have a 15MBPS plan and I am well within my FUP limit. Here are the speed test results.

I have wrote multiple emails to ACT but have not got any proper response. have sent a note again today and hoping they can resolve this as my office emails and Vitrual sharing sessions takes ages and is impacting my work.
Will keep you guys posted.
Customer ID - 594565

Hello Navin,
The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on 080 4284 0000 or write to us at [email protected] if you have any other queries. Thank you for your cooperation.
Warm Regards,
ACT Broadband

 

[raamm]

Hi
Apologies ,,,,, inconvenience these all will not help us ( customers )
Better service Better connectivity Better speed
but we all are cheated end of the day by paying ISP s looting our hard earned money
we have to learn from china .... !
I will wait for 4G in chennai


rgds
ram

 

[Navin Gheedia]

Hello Navin,
We apologize for the inconvenience. Thanks for sharing the issue and other details with us. We will forward the issue to the concerned team and they will contact you shortly. We assure you that the issue will get resolved ASAP.
Warm Regards,
Beam Fiber

Thanks Guys. The issue has been resolved and the speed is back up.

 

[uberjon]

From 'Beam Fiber'?

 

[Manglam]

Are you available in all areas of bangalore?