ADSL Link is very unstable, please help me

  • Thread starter Thread starter raddy
  • Start date Start date
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My connection speed and stability purely appears to be time bound.
My connection appeared to became stable since last night but it lasted only till today morning.
Now ADSL link disconnects every 5 minutes.
I was always getting 3+MBps since last night even in foreign servers such as Kuwait till today morning.
Now i am hardly getting 1MBps even in Chennai Servers.

Here is the current reading.

[TABLE="class: data_table, width: 834"]
[TR]
[TD="class: space"] [/TD]
[TD="class: data_table_head, colspan: 2"]System Information[/TD]
[TD="class: space, width: 20, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]Model Name[/TD]
[TD="class: data_table_data"]T2-B-Gawv1.4U10Y-BI[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]Firmware Version[/TD]
[TD="class: data_table_data"]10.4.3.12.12[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]DSL Firmware Version[/TD]
[TD="class: data_table_data_adv"]E.25.41.64 A[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]Wireless Version[/TD]
[TD="class: data_table_data_adv"]1.20[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]System Up time[/TD]
[TD="class: data_table_data"]02:54:11s[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: dotted_line, bgcolor: initial, colspan: 2"][/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 20, bgcolor: initial"] [/TD]
[TD="class: data_table_head, colspan: 2"]Internet Connection[/TD]
[TD="class: space, width: 20, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]DSL Status[/TD]
[TD="class: data_table_data"]Connected[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]Last Failed[/TD]
[TD="class: data_table_data_adv"]0x00000000[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]Downstream Data Rate[/TD]
[TD="class: data_table_data"]3993 kbps[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]Upstream Data Rate[/TD]
[TD="class: data_table_data"]496 kbps[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]Max Att Downstream Rate[/TD]
[TD="class: data_table_data"]4236 kbps[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]Max Att Upstream Rate[/TD]
[TD="class: data_table_data"]1072 kbps[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]SNR (Downstream)[/TD]
[TD="class: data_table_data_adv"]6.50 dB[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]SNR (Upstream)[/TD]
[TD="class: data_table_data_adv"]23.5 dB[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]Line Attentuation(Downstream)[/TD]
[TD="class: data_table_data_adv"]54.5 dB[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]Line Attentuation(Upstream)[/TD]
[TD="class: data_table_data_adv"]28.5 dB[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]Connected Standard[/TD]
[TD="class: data_table_data_adv"]ADSL2[/TD]
[/TR]
[/TABLE]


Pleases suggest the course of action i can take, i am clueless as of now.

----------

My JTO is refusing to accept the problem i am experiencing to be a BSNL Network issue.
But, i think it cannot be a phone line issue either, if it is, how can the connectivity become unstable in day time only
 
me too started facing same problem:distress:
 
From what I can gather some of the BSNL gateways have issues with them (insanely high latency), though I doubt that would affect snr values. For example, even when I'm connected to a faulty gateway my downstream SNR remains constant at 30.3 dB and attenuation at 1.8 dB. You could try emailing the NOC or complaining to your SSA's GM, both will result in some quick action.

O/o DGM ( Broadband,Multiplay,Admin),Bangalore - http://www.datanetwork.bsnl.co.in/aboutus.htm

What were your snr values before the issues started ?

Someone from BSNL just paid a visit, there is some issue at the NOC, he said they've forwarded the complaint, should get resolved today.

On my 2mbps plan :P
 
I am not sure what magic has happened since the email i sent to NOC and GM Broadband yesterday night.
As of now, the ADSL link has not dropped even once so far.
Speeds are rocking at 3+ MBps.
Latency is very very low.
Fingers crossed.

Still the latency and snr are bad.
So, there isn't any relation to the connection quality between these technical parameters?


[TABLE="class: data_table, width: 834"]
[TR]
[TD="class: space"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 20, bgcolor: initial"] [/TD]
[TD="class: data_table_head, colspan: 2"]System Information[/TD]
[TD="class: space, width: 20, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]Model Name[/TD]
[TD="class: data_table_data"]T2-B-Gawv1.4U10Y-BI[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]Firmware Version[/TD]
[TD="class: data_table_data"]10.4.3.12.12[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]DSL Firmware Version[/TD]
[TD="class: data_table_data_adv"]E.25.41.64 A[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]Wireless Version[/TD]
[TD="class: data_table_data_adv"]1.20[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]System Up time[/TD]
[TD="class: data_table_data"]19:29:52s[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: dotted_line, bgcolor: initial, colspan: 2"][/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 20, bgcolor: initial"] [/TD]
[TD="class: data_table_head, colspan: 2"]Internet Connection[/TD]
[TD="class: space, width: 20, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]DSL Status[/TD]
[TD="class: data_table_data"]Connected[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]Last Failed[/TD]
[TD="class: data_table_data_adv"]0x00000065[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]Downstream Data Rate[/TD]
[TD="class: data_table_data"]3997 kbps[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]Upstream Data Rate[/TD]
[TD="class: data_table_data"]499 kbps[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]Max Att Downstream Rate[/TD]
[TD="class: data_table_data"]4196 kbps[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data"]Max Att Upstream Rate[/TD]
[TD="class: data_table_data"]1038 kbps[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]SNR (Downstream)[/TD]
[TD="class: data_table_data_adv"]6.10 dB[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]SNR (Upstream)[/TD]
[TD="class: data_table_data_adv"]23.0 dB[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]Line Attentuation(Downstream)[/TD]
[TD="class: data_table_data_adv"]53.0 dB[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]Line Attentuation(Upstream)[/TD]
[TD="class: data_table_data_adv"]28.0 dB[/TD]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[/TR]
[TR]
[TD="class: space, width: 25, bgcolor: initial"] [/TD]
[TD="class: data_table_data_adv"]Connected Standard[/TD]
[TD="class: data_table_data_adv"]ADSL2[/TD]
[/TR]
[/TABLE]

----------

One more crucial thing to note is.
Today power has not been cut even once.
If our apartment's generator provides the power, my router doesn't like that.
It would destabilize the ADSL Link.

Please share your ideas on possible solution for this problem.
 
My connection turned bad again.Very slow connectivity.All this happened after a power cut in the afternoon.Even after power came, the connection is bad it self.So, i hope i am connected to a bad gateway.
 

For finding gateway, type the following in cmd :


tracert www.google.com



The first or second address (the one that begins with 117. ) is your gateway.
 

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