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Deleted member 7160
I have sent the petition page link to all my friends have also set it as my G Talk status..
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Airtel Broadband Fair Usage Policy
- Thread starter igod
- Start date
- Replies 2,009
- Views 389,344
. I will try my best to contribute to it.
Same here...my billing cycle starts from today but still getting reduced speed
i was going to write that this might happen in some other thread when they started to implement FUP. but i thought airtel having good tech dept wud have good software to do this automatically.
but looks like they are adopting same ploy again (remember automatic addition of some charges in bill without consent of customer) and wants consumers to complain first and change speed back only after that.
---------- Post added at 11:26 AM ---------- Previous post was at 11:26 AM ----------
in short, reduce 512kb user to 256kb in name of FUP and then keep charging him for 512kb and give him 256kb only.
i was going to write that this might happen in some other thread when they started to implement FUP. but i thought airtel having good tech dept wud have good software to do this automatically.
but looks like they are adopting same ploy again (remember automatic addition of some charges in bill without consent of customer) and wants consumers to complain first and change speed back only after that.
---------- Post added at 11:26 AM ---------- Previous post was at 11:26 AM ----------
in short, reduce 512kb user to 256kb in name of FUP and then keep charging him for 512kb and give him 256kb only.
Guys, there is also an Online Petition going on in Petiononline.com
Airtel Petition
Sign here as well..
Thank you.
Airtel Petition
Sign here as well..
Thank you.
^^ That petition is not really a petition. No use signing it.Anyway, its working! I got a call again from the Nodal Office. Asked me how did i get to know about FUP. I said its all over your website! Gave him the link. He said he'll call me back. In another 15 mins he called back, and started explaining. Said a survey shows some users are using excessive bandwidth. I stopped him there itself and said "excessive" is not the word. You should say utilizing 100%. He was like ok yes.. He said "but the connection is still unlimited and we are not charging extra". I said ok dude.. you have unlimited plans from 128 kbps to 1 mbps. Why are you charging differently for them? I said im not just paying for the unlimited tag, im also paying for the speed. He said well yes. I said does this not ammount to deficeiency in service? He was quiet. Then he said but we have taken approval from TRAI. I said look.. TRAI is an open organization. I cant find anything like that on their site. I can only see that you have given recommendation, but i cannot see where TRAI has given aprooval. I asked him to forward me some communication from TRAI where they say they have approved it. He said.. well i dont know sir.. I said then you should not say that you have got approval.. Then he carried on saying we are still evaluating the policy.. We may not even apply it based on user feedback. I said that's fine. He said he can forward my complaint as feedback to the management. I said that would be great. I also asked him to open afup.broadbandforum.co. I told him that this site clearly reflects the sentiments of the customers and i asked him to add a link to this site in the feedback he would submit to the management. He said sure sir, ill do that.Heh.. So this IS picking pace.. Lets keep the pressure up! Ill keep you informed of any other updates.
