we may not be able to take legal action on them for breach of contract, since it' is clealry in their favour at all times. they can be taken out in the consumer court, where such contracts are of lesser importance and 'deficieny of service' can be a big point, especially coz they've reduced the speeds by half. their early claims that it was a trai mandate can also be a troubling point. additionally, we have taken 'broadband connection' from them and now they have changed it to 'internet connection' , which is a major change in service parameters. TRAI is very silent on this. perhaps sleeping on a full stomach.