Airtel Broadband Fair Usage Policy

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Airtel Broadband Fair Usage Petition - India Broadband Wiki is very well written.

Great work :thumbsup:

Defnitely :thumbsup:


I think we can do without the line:
\"We shall initiate all legal action against you in the competent courts of law, solely at your risk, costs and consequences\"

AFAIK after reading the terms and conditions return on the back of the Airtel braodband form I have, they can change any thing citing any reasons.

It is ethically very very wrong, but legally within the contract we sign with them.

I'm in two minds over this as the points made are very good but at the same time its important to show ppl will act.

Many times this is what it all boils down to.

How much of a stink can you legally create

 

[blackcatasus]

we have to make sure that "consumers oppose this policy " this fealing to be felt at airtel .. else someone else will follow and then this will be an industry trendthis yr we r gona go to vote atleast try to force this issue in... and make sure this gets scrapped down

 

[kckinn]

1) As far as I understand from the terms and conditions of contract, we can't take legal action against them. If someone else thinks thinks we can, please try I would be very happy to hear about it.

2) What we can really do to hurt Airtel and make it to rethink AFUP, is to make things like Airtel Broadband Fair Usage Petition - India Broadband Wiki and others very very very popular, so that if anyone googles Airtel Broadband or Airtel Fair Usage Policy they come up atleast in the top 3-4 search results. This we way anyone seeking any kind of informaton about Airtel Broadband would know about the unfair AFUP and would think twice about taking Airtel.

If Admin or anyone hosts such pages, we can try and give it a good number of hits and circulate it among our freinds. So Google will start showing it up in the top seearches. Please note that anything we put up in such sites should have wordings like Airtel Broadband Fair Usage Petition - India Broadband Wiki , which is legally absolutely correct and contains no wrong data so there is nothing Airtel can do agsint it.

Lets not waste time trying or thinking about things we actually can't do. Before the heat dies down, lets do what we really can do i.e. make web pages with factual information about the AFUP and its implications on an invidual or a family using Airtel Broadband. Admin and others can use their expertise in this field to make sure they do show up on the top search results. We will do our part by making sure the site recieves a good no of hits.

Lets start the movement with immediate effect. I will continue to visit this thread and assist in whatever way I can.

 

[cyberwiz]

Customer Enrollment Form

clause 2.2 Service quality, Functionality, availability and/or reliability maybe affected, and/or Bharti Airtel Limited entitled to, without any Liability whatsoever, refuse, limit, suspend, vary or disconnect the service, in whole or in part at any time in its discretion, with respect to one/all Customers without any notice for any reason which is found to be responsible by Bharti Airtel Limited including, but not limited, to the following..

And each one of us has consented to this by putting our signatures on the contract..

 

[kckinn]

Customer Enrollment Form

clause 2.2 Service quality, Functionality, availability and/or reliability maybe affected, and/or Bharti Airtel Limited entitled to, without any Liability whatsoever, refuse, limit, suspend, vary or disconnect the service, in whole or in part at any time in its discretion, with respect to one/all Customers without any notice for any reason which is found to be responsible by Bharti Airtel Limited including, but not limited, to the following..

And each one of us has consented to this by putting our signatures on the contract..

Good work cyberwiz. Now everyone can get the idea of taking legal action out of their heads.

 

[vebk]

If only the law was that simple, we could get rid of lawyers

One would have to do research on this, but I remember reading some blurb in the news or something that the consumer court had looked down at what is called "standardized contracts" i.e. like the one you signed with Airtel. The idea was that the customer has no say in the terms, and that goes against the fundamentals of a contract (i.e. meeting of minds). Basically it becomes a "take it or leave it" sort of situation.

What I am trying to say is that there may be legal recourse in many forums - consumer court, MRTP court, TDSAT etc.

But our idea right now is to make them realize how hugely unpopular a move this is with their customers, and that they are risking alienating a lot of customers with this move. We are NOT serving them with a legal notice. This is only a petition.

Anyway, I am glad that people like the petition. A lot of work (and anger ) went into it! What I now need is something that I don't have knowledge of (and unfortunately not the time either). So I need your guys help. We need to figure out the online petition thing - where we a re hosting it, how it should be designed etc. And as Admin said, once we are happy with the number of signatures, we can forward ti to Airtel - soft copy (e-mail) and Hard copy. So if a few people can get cracking on that, we can get this thing on air. (And I agree, we need to do this thing NOW!!).

If anyone's a industry insider here, what address (e-mail and post) is it most likely to reach Sunil Mittal at?

 

[Sushubh]

consumer courts also tend to rule in favor of the customer. but the fact remains, any court cannot force airtel to change its policies or force it to offer broadband at a particular price. we just need to get airtel to accept that the new policy is not acceptable to us the customers of their services. rest is of course in their hands. whether they behave like sify broadband or do something about the mess they have created for most of us.

 

[socrates]

A new one from Airtel PC World India: Instant Boosts with ?Speed on Demand? from Airtel

Please note the line 'to upgrade speed when they require higher speeds (for example, for a quick movie download or a flawless video chat).'

Now you know the reason for the new FUP. Euphemism for extorting more money from customers.

 

[kreacher]

^ Yeah BSNL is the only choice left now.

 

[kckinn]

Admin, I would suggest that we include the maths calculation below in any webpage that may be designed against the AFUP."A simple Maths. A 256kbps airtel broadband connection has 256kbps upload & 256kbps download.ie, 256/8 = 32KB for 1 second.1min= 32KB*60 = 1920KB.1hour = 1920KB*60 = 115200KB = 115MB.1 day = 115MB*24 = 2760MB = 2.76GB.30 days = 2.76GB*30 = 82.8GB.so a user can download 82.8GB in a 256kbps connection/month.also he can upload 82.8GB/month.So totaly a user data transfer/month is 82.8+82.8 = 165.6GBNow airtel gives 10% of the data transfer 15GB to its users.In 384kbps connections, its 248.8GB/month.Aitrel gives 10% ie 25GB/month.512kbps connection, its 331.77GB/monthAirtel gives 40GB/month.1mbps connection it is 663.5GB/monthAirtel gives 50GB/month"