Airtel CC sucks....gutless billing .....fraudsters in office

[canucks]

hi guys this is what happened in dec i had to leave country suddenly to attend a funeral in states . my bill was due on 6 and i did not pay .. naturally my account was suspended i came back called them up and offered to pay my bill for 45 days of usage they insisted i pay for whole 60 days which i paid now they had suspended my account for a month and i reactivated it by paying on jan 5 and to my surprise i got a new bill for the days my account was suspended....i talked to customer service they said if i had called before leaving county they would have kept my account suspended safely now the rent for whole term is due ... in states i have dealt with a number of isp and they do not bill for service not used and specially in cases of death they understand but here the cc is non existent and brainless... they for once never admit that customer could be right or have a genuine problem....oh well hope one day they realize what is up with civilized world and what is really ment by customer service... thx