Airtel Service Worst

[armaan_99]

Airtel Service is seriously been hit. I applied for connection on 13th Sep and till now no connection. 14th Sep 2 line man came did some fiddling around to find the cable and connected the Phone saying Dial Tone will get activated once someone in the evening will come for activating DSL. So far prompt service... one gentleman came sat, attended numerous calls on his mobile and left saying there is a problem in the cable .. will be fixed the next day. :wall:Now, they say they have no idea what the problem is and they are finding the problem.... lol i have no idea till how many more days they need only to find the problem......... This is serious service disaster from Airtel.

 

[essbebe]

send an email to [email protected]
quoting the telephone number allotted to you.
Next [email protected]
stick to BSNL for the present

 

[vebk]

And while you are at it, get some patience!! You applied on the 13th and they showed up on the 14th, which is quite remarkable. This isn't a chocolate that you are buying from a store that it happens instantaneously. Airtel themselves would have given you a time frame of 5 to 10 business days or something like that.I understand you must be excited to get this connection, but let the 10 business days (or whatever they told you or whatever is the standard period) expire. Then you have every right to complain.

 

[abtom]

Dont worry Armaan,Airtel has got the best Customer Service.U will get the conn. very soon.It is a lot better than the MTNL CS which im sufferng 4rm.

 

[Sushubh]

just make some calls to the customer care center. talk firmly... make sure you get to talk to some senior dude.

 

[abtom]

just make some calls to the customer care center. talk firmly... make sure you get to talk to some senior dude.
believe me.....that works.

 

[armaan_99]

Thanks Guys! Connection is Up and running from today.... Just got 499 UL @ 64 kbps. Plans are not a match with BSNL. Just getting changed to 725 with 150 free calls and 2Gb free @ 2Mbps

 

[abtom]

Njoy ur net.But hey,64kbps UL at 499 PM...............not acceptable at all.mtnl has jumped to 2mbps NU and airte still sucks with its 64kbps plans.im sorry 4 u as bsnl dont provide net in ur area.i suggest u to go 4 the 2GB,2mbps plan as u have mentioned.

 

[armaan_99]

Got 619 plan which will be changed from next billing cycle. This plan will give 4 GB badwidth free @ 2mbps. Also Voice plan @ 180 with 50 free calls making it alltogether 799. Looks really good waiting for the Billing Cycle to happen.

 

[Karan]

That would be in two days time. Airtel bills from the 23rd of every month.