Anyone received this email from mtnl customer care?

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tiger09

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MTNL Triband
Hello,

Anyone received this email from MTNL Customer Care yesterday?

Notification from mtnl maintenance Unit, We are currently carrying out an upgrade
on our site for it had come to our Notice that some of our subscribers are introducing a virus into our site and
it is affecting our network.

We are trying to find out the specific subscriber. For this reason all
subscribers are to provide their Details such as First Name, Last
Name, Account User Name AND Password for us to verify and have them
cleared against this virus.

Kindly note that failure to response to this will lead to subscriber
Account termination within the next 48 hours.

Information to send;
First Name:
Last Name:
User Name:
Password:

Regards.
Dr.Lewis Dotti
M.T.N.L Customer Care Center


How can I reply to it?


Thanks in Advance,
 
yes... MTNL wont ask such things and on DSL line virus wont affect much as rate wud be limited plus it wudnt be able to affect LAN as its just P2P network only.
 
I have not received any such email. It looks very suspicious. They would never use a gmail email id. They would not ask such info via email as all these details are already available in their database. I suggest you forward this to their customer care AND a cc to the GM as the cust care would not care. I think you should inform MTNL that there is such a scam going on in their name, hopefully they will warn other subscribers. Infact if you provide the info in the header of the email they can trace from where it came. If you are intrested even u can trace from where the email originated. Email Trace - Trace Email and Track Email tool [Anonymoused]
 
its very easy to fake email id. so just ignore the email.
 
I have not received any such email. It looks very suspicious. They would never use a gmail email id. They would not ask such info via email as all these details are already available in their database. I suggest you forward this to their customer care AND a cc to the GM as the cust care would not care. I think you should inform MTNL that there is such a scam going on in their name, hopefully they will warn other subscribers. Infact if you provide the info in the header of the email they can trace from where it came. If you are intrested even u can trace from where the email originated. Email Trace - Trace Email and Track Email tool [Anonymoused]


Thanks! Anywhere I can get the email address of GM and customer care?

I was able to trace it to :

The email sender
[email protected]
used at Tue, 10 Jun 2008 10:49:52 -0700 the IP address: 72.14.246.245 from United States, Mountain View.
 
As reponsible broadband users we should bring such instances to the notice of the authorities, so that others can be warned. There could be many customers who may fall for this trick. Here are the email-id's. You can also find them on this site.
GM (Broadband) [email protected]
GM (Vigilance) [email protected]
Helpdesk [email protected]


BTW Check out what happens when you click on these 2 url's
http://mumbai.mtnl.net.in/triband/

iPlanet Web Server, Enterprise Edition 6.0 (check out the url, this the Mumbai MTNL home page. U getiPlanetTMWeb Server, Enterprise Edition 6.0) Whats happening hacked or not paid their dues to the web hosting comapny :)
UPDATE @ 1700hrs both MTNL links are back to normal
 
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