bsnl broadband: able to ping but unable to browse

[shakti_pandit]

Hi,The problem remains the same, I am still unable to browse from the PC even though I can ping and complete tracert for websites form the PC. The ipconfig /all data for both Laptop and PC :-ipconfig /all for PC:-Microsoft Windows XP [Version 5.1.2600](C) Copyright 1985-2001 Microsoft Corp.C:\Documents and Settings\Administrator>ipconfig /allWindows IP Configuration Host Name . . . . . . . . . . . . : compaq Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection 5: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC Physical Address. . . . . . . . . : 00-23-7D-48-60-3C Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.4 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.1.1 Lease Obtained. . . . . . . . . . : Wednesday, September 09, 2009 1:49:48 PM Lease Expires . . . . . . . . . . : Thursday, September 10, 2009 1:49:48 PMC:\Documents and Settings\Administrator>ipconfig /all for Laptop:-Microsoft Windows XP [Version 5.1.2600](C) Copyright 1985-2001 Microsoft Corp.C:\Documents and Settings\Administrator>ipconfig /allWindows IP Configuration Host Name . . . . . . . . . . . . : MyLaptop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection Physical Address. . . . . . . . . : 00-16-D4-F0-A4-8AEthernet adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN Physical Address. . . . . . . . . : 00-1A-73-4D-03-A0 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.1.1 Lease Obtained. . . . . . . . . . : Wednesday, September 09, 2009 1:44:21 PM Lease Expires . . . . . . . . . . : Thursday, September 10, 2009 1:44:21 PMC:\Documents and Settings\Administrator>Please let me know what else I can provide you with.Thanks for your help and patience.

 

[essbebe]

Nokia Siemens SL2_141 WiFi modem configured in pppoe mode

In your modem Advanced settings DNS page.
enter dns 208.67.220.220 and 208.67.222.222
SAVE reboot.
Check Device status . these DNS will show.

InComputer :
start/network/ LAN
properties
tcp/Ip
dns
enter above data.
In same page on top
ethernet card ==== configure
check enabled
Apply Save.
a
Para two:
1.try desktop with Lan connection.

2.try Laptop in LAN mode.
If still "No go" click repair option
what is the error message in LAN ? for desktop ?

Feedback.

ref : same board same modem menu pages.
https://broadband.forum/bsnl-broadband/50052-utstar-wa3002-g4-vade-mecum-quick-reference/#post331246

 

[AjayJP]

It by all probability should not be a dns issue as
--> you are able to ping google.com from command prompt, he is able to ping websites. This means the google.com is resolving to its ip address.

-- >Now when you say you have tried telnet.. Did you try just telnet google.com or else did you try telnet google.com 80. If you tried the latter and got a blank screen that means its connecting to the web server fine. Then the issue should be restricted to software.. But that chance is less as you say it worked via usb modem.

-- > Please check the security and parental control settings in the Nokia Siemens modem. You can access the advanced setup page by http://192.168.1.1/main.html
In this go to Advanced Setup > MAC Filtering -- Remove anything thats there
Now go to Advanced Setup > Parental Control -- Remove anything thats there.

-- > Another last resort you can try is to uninstall both your network adapters from Device Manager and Reinstall it after a reboot.

Let me know what happens anyways.
:thumb:

 

[essbebe]

From Google search:
is generally recommended that if you have a website that is unreachable, you should use both the traceroute and ping commands before you contact your ISP to complain. More often that not, there will be nothing to your ISP or hosting company can do about it.

 

[shakti_pandit]

HI Guys,Thanks for the responses. I have tried with Open DNS in both router and PC + Laptop but no change. Laptop still works but PC cannot browse. When I repair the PC Lan card picks up the IP adressess just fine and does not give any error msg. Same with laptop. Only difference is after repair Laptop can browse whereas PC cannot.(LAN card is enabled in both cases)I tried to telnet both, default 23 and 80 but it just connects and does not give me a login prompt. Same with ftp from PC . Both telnet and ftp work fine from Laptop. There is no Advenced menu for DSL in the router. Only for wireless. MAC filter is disabled. There is no option for Parental Control either.When I login to the router via telnet form laptop, following is the menu options I get:- Main Menu1. ADSL Link State2. LAN3. WAN4. DNS Server5. Route Setup6. NAT7. Firewall8. Quality Of Service9. Management10. Passwords11. Diag12. Reset to Default13. Save and Reboot14. Exit ->Thanks in advance once again.Shakti

 

[essbebe]

try 192.168.1.1/main.html
confirm menu page is same as shown below.
http://img397.imageshack.us/img397/47/27928683br2.jpg

If you are on Dialer "Bridged" Wanminiport mode
Advanced options will be different.
Try PPP/PPPoE always on connection.

 

---

[AjayJP]

Unless you try http://192.168.1.1/main.html

 

[shakti_pandit]

Hi All,Have found a work around to this issue. I connected a USB LAN Card to the PC and it is now able to browse the internet. I think the problem is with my on board lan port. As the PC is under waranty I will contact Compaq and lodge a complaint and try and get it replaced. Thank you all for all your time and effort but it looks like it is a bad on board Lan chip.Shakti.