BSNL Broadband: Broadband speed is very very slow - please help.

[essbebe]

@rajarosyPlease save that page for records. Your telephone line is very bad. Attn should come down to say 20 or 30db and SNR say 12 to 30 dB. Only BSNL can improve matters by changing the line from the pole. They have instruments to check the line. Check water has not entered the pipe carrying the cable during recent rains. Check connections for rusting/corrosion, blackening, intermittent joints, High resistance contacts etc. I will give you an email Id to send complaint to BSNL. if local staff don't improve matters. Para two :We need only four inputsDownstream UpstreamSNR Margin (dB): 6.7 6.0Attenuation (dB): 51.0 31.5Output Power (dBm): 10.6 19.8Attainable Rate (Kbps): 2432 128Rate (Kbps): 2400 96 You have given all the data most of , which most of us too ,don't understand specially me !

 

[rajrosy28]

esspee brother,thanks for the help. i will contact the local BSNL people. Anyway, please give the e-mail id you have for complaint.

 

[essbebe]

1. Try local exchange first. Meet the D.E or A.D.E or the J.T.O
2.Welcome to Bangalore Telecom District website
Give brief details SNR attn data Your telephone number with std code
contact email ID. Days you have this problem.
3.A release issued by the BSNL Puducherry, office said customers can send SMS to “04132900198” to clear their doubts on any of the telecom services provided by them. try this also!

4. send email to [email protected]

Pondicherry Shri M.Shanmuga sundaram SDE(PG) % GMT,BSNL,Old CTO Building,Rangapillai St, Pondicherry-605001 [email protected] 0413-2221222

 

[sumatrix9]

@eseebeeas i said earlier i checked my speed at speedtest.net and also with download accelerator.but the spped was not stable.it showed 2900 kbps wid mumbai server and 1200 kbps wid brisbane server.i also posted a screenshot of my modem page earlier,so is there a problem wid the line?did u find anythin after lookin at the modem page?

 

[essbebe]

@sumatrix9 presume modem is WA3002-G4Your report at i33.tinypic.com/jadix5.jpgThe download speed need not be same for all servers at all times. Your ADSl data is for mod T413. You can try GDMT or adsl2 or adsl2+, and use the most stable connection. If selection is auto the MODcan also change.Try openDNS 208.67.222.222 and 208.67.220.220

 

[sumatrix9]

i tried all the settings that u told me and it worked..thanks for that but after some 2 or 3 hrs the torrent speed again goes below 100 kbps.any soln for that?

 

[essbebe]

Welcome to Bangalore Telecom District website
Select and download
Optimise your Dataone speed.

 

[rajrosy28]

esspee brother,

Thank you very much for your help. This evening suddenly my connection regained speed after nearly 6 days. The speed is given below

https://www.speedtest.net]

Please tell, whether this is standard speed or a slower one.

Anyway thank you very much once again for your valuable advice and help.

 

[essbebe]

congrats.

regained speed after nearly 6 days
modem enjoyed Dussera/Durga Pooja holidays may be!!!!!.
Speed is very good. Come back when you download from torrents !
Repost only these data now.
Given below old data of your connection.
Downstream Upstream
SNR Margin (dB): 6.7 6.0
Attenuation (dB): 51.0 31.5
Output Power (dBm): 10.6 19.8
Attainable Rate (Kbps): 2432 128
Rate (Kbps): 2400 96

 

[rajrosy28]

brother, please see the follwingSNR Margin (dB): 20.9 7.0 Attenuation (dB): 24.0 8.5 Output Power (dBm): 12.5 19.8 Attainable Rate (Kbps): 7296 896 Rate (Kbps): 7264 864 please suggest. Thanks for your timely help.