BSNL broadband disconnects frequently

[Deleted member 10390]

I guess you better talk to someone above the level of JTO at exchange. Only they will understand such things.

 

[amit kumar jha]

Hi All,

I am using BSNL Broad Band 4 MBPS plan and below are my details SNR and Line Authentication, I am facing frequent disconnection and the green light for ADSL goes of and on all the time..

SNR Value:::
Downstream - 34.1 db
Upstream - 25.8 db

Line Authentication:::
Downstream - 13.4 db
Upstream - 6.8 db

Data Rate::
Downstream - 4096 KBPS
Upstream - 509 KBPS

Out Power:::
Downstream - 17.4 dbm
Upstream - 7.2 dbm

SpeedTest.net

Speed :- Download 2.65 Mbps and Upload 0.24 Mbps

Please advise

 

[jason29]

This is my log,


2015-10-31 19:05:46 [5] syslog: Accessor:[CPE] Method:[AUTH] Para:[] Result:[9007] Not found session 3bd1b8fe, user login check failed

2015-10-31 19:05:48 [5] syslog: Accessor:[CPE] Method:[AUTH] Para:[] Result:[] User admin login success

2015-10-31 19:06:12 [5] syslog: Accessor:[CPE] Method:[PPPoE] Para:[] Result:[9001] Wan Link was Disconnected

2015-10-31 19:06:12 [6] syslog: Accessor:[CPE] Method:[NotiInform] Para:[type=2] Result:[0]

2015-10-31 19:07:32 [6] syslog: Accessor:[CPE] Method:[NotiInform] Para:[type=2] Result:[0]

2015-10-31 19:07:32 [5] syslog: Accessor:[CPE] Method:[PPPoE] Para: Result:[0] Wan Link was Connected

2015-10-31 19:09:11 [5] syslog: Accessor:[CPE] Method:[AUTH] Para:[] Result:[] User admin login success

2015-10-31 19:12:00 [5] syslog: Accessor:[CPE] Method:[AUTH] Para:[] Result:[] User admin login success

2015-10-31 19:20:31 [5] syslog: Accessor:[CPE] Method:[PPPoE] Para:[] Result:[9001] Wan Link was Disconnected

2015-10-31 19:20:31 [6] syslog: Accessor:[CPE] Method:[NotiInform] Para:[type=2] Result:[0]

2015-10-31 19:22:23 [6] syslog: Accessor:[CPE] Method:[NotiInform] Para:[type=2] Result:[0]

2015-10-31 19:22:23 [5] syslog: Accessor:[CPE] Method:[PPPoE] Para:[User= _scdrid ip=117.] Result:[0] Wan Link was Connected[/User]

 

[jason29]

Take a look at @BSNLCorporate's Tweet:
Source



Comedy by bsnl , number not working

 

[Amruta]

This has become very common these days. That's why people are giving up their broadband connection.

 

[razpor]

Hi All,

I am using BSNL Broad Band 4 MBPS plan and below are my details SNR and Line Authentication, I am facing frequent disconnection and the green light for ADSL goes of and on all the time..

SNR Value:::
Downstream - 34.1 db
Upstream - 25.8 db

Line Authentication:::
Downstream - 13.4 db
Upstream - 6.8 db

Data Rate::
Downstream - 4096 KBPS
Upstream - 509 KBPS

Out Power:::
Downstream - 17.4 dbm
Upstream - 7.2 dbm

SpeedTest.net

Speed :- Download 2.65 Mbps and Upload 0.24 Mbps

Please advise

Your line stats are alright ,try a new router .
If that doesnt work ,ask the exchange guys to change the port.