BSNL Fiber Net IP wrongly shows my location as Hyderabad , Telangana

I suspect something fishy on the poker's company part or untrained cc guys, if money transaction is involved(which includes TDS deduction), you can prove your residence through electoral voter id to the poker company.
Otherwise you have no avenue to rescue except legal channels.
Preferably you have to ask your lawyer to make them support their VPN claim by proving IP address block ownership to some vpn provider, this might make them budge.

For for future purpose rent a static ip(3000 inr/yr) with correct geo location info for games like this, beware that this might hamper your privacy
 
there should be better ways to confirm a user's location. just ask the user to share live location using google maps. sure it can be faked. but not everyone would be able to do it.
 
I suspect something fishy on the poker's company part or untrained cc guys, if money transaction is involved(which includes TDS deduction), you can prove your residence through electoral voter id to the poker company.
Otherwise you have no avenue to rescue except legal channels.
Preferably you have to ask your lawyer to make them support their VPN claim by proving IP address block ownership to some vpn provider, this might make them budge.

For for future purpose rent a static ip(3000 inr/yr) with correct geo location info for games like this, beware that this might hamper your privacy
Thank you so much for your reply sir / madam. Previously I played in Pokerstars since 2007 and Pokerstars.in since inception in India from 2018. Upto to now I have no prooblem in depositing and withdrawing funds. I deposited up to 20k a month and with drawn more than 30k after deducting TDS several times. Resently I won a tournament worth of 30k with buying 5k. I observed chaging my ip and location, sometimes it shows as in Banglore , Chennai , Hyderabd etc. Unfortunately Pokerstars blaming me that I am playing in different prohibited areas using VPN. I have trust in Pokerstars. Though my IP is set to Static it shows different IPs and locations for a certain period. Due to lockdown BSNL customer care representative do not respond to me though I used all communication channels.
 
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there should be better ways to confirm a user's location. just ask the user to share live location using google maps. sure it can be faked. but not everyone would be able to do it.
Thank you so much for your reply sir.Unfortunately I cannot prove with Google maps. Pokerstars software automatically detects it.
 
As far my knowledge IP range allotted by IANA to ISP for pan india usage not state wise in india. Each service provider uses IP as per their choice any where in india. So claiming VPN usage inside india looks fishy. You can prove your residence by govt approved Aadhar kind location proof. They cant legally deny it.
 

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